Laundry Supervisor (FT)

SUMMARY

Maintain levels of quality as established by Director of Hotel Operations. Supervise and direct all activities of employees assigned to your area; supervising the daily cleaning and maintenance of linens

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to, the following:

• Maintain a high level of workplace safety
• Ensure compliance with all Occupational Safety & Health Administration (OSHA) regulations
• Oversee Employee training and conduct
• Provide consistent communication, coaching, and counseling of all employees to ensure teamwork and in compliance with company policy
• Keep accurate records of all linen that is processed
• Report daily poundage to Director of Hotel Operations
• Prepare weekly schedules in accordance with budgeted and forecasted room nights
• Control all operational expenses      
• Ensure maintenance problems in your area are submitted to engineering
• Author evaluations of your employees in compliance with company policy
• Participate in any area of laundry that you are needed
• Adhere to personal appearance standards and present a professional image
• Ensure departmental compliance with personal appearance standards
• Responsible for maintaining strong communication with all areas of the Resort
• Good rapport with fellow employees and reflect positive attitude
• Accurately complete all assignments requested of you in a timely fashion
• Maintain open line of communication with Resort staff
• Must be flexible and able to work Monday – Sunday, including holidays.

EDUCATION and/or EXPERIENCE

• Minimum 2 years previous supervisory experience required
• Minimum 1 year previous housekeeping/laundry experience preferred
• Must be at least 21 years of age and have a current, valid Chauffer license.  Driving record must be free of any alcohol or drug related convictions within the last 3 years, and may not have more than 6 points in moving violations, or, the license may not have been revoked at any time within the last 36 months. 
• Basic computer skills: Microsoft Word, Excel, Outlook is required. 

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is frequently required to used hands to finger, handle, or feel and talk or hear
• The employee is required to stand and reach with hands and arms; required to walk around; sit; climb or balance; and stoop, kneel, crouch, or crawl
• The employee must be able to lift 50 pounds and be able to push or pull a linen cart that weighs a minimum of 240 pounds to a maximum of 696 pounds.  The employee will be given assistance to move the heavier linen carts if needed.
• Employee will stand for extended periods of time
• During our summer/peak months of May- October employees must be physically able to work in warmer conditions that range from 85-100 degrees on a consistent basis. 

WORK ENVIRONMENT 

• The noise level in the work environment is usually moderate to loud
• Fast paced and customer driven

COMMENTS

Native American Preference will apply.  Must be able to pass a background investigation and a Drug Screen as a condition of employment.  Must be able to work flexible hours and take on additional responsibilities when asked.  Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Management retains the right to add or to change the duties of the position at any time.  Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.