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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1468Wednesday, April 24, 2024SUMMARY This position diligently upholds the standards, policies, and interests of Grand Traverse Resort and Spa and ensures the safety and security of guests and employees, as well as their property. This position involves three shifts of conducting outside patrols of the Resort facilities in all weather conditions as well as two shifts of inside security patrols. The hours are 7 pm to 3 am Thursday, Friday and Saturday as well as midnight to 8 am on Sunday and Monday. ESSENTIAL DUTIES A ...Read more about Security Officer - Evenings/Overnights (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1251Tuesday, April 23, 2024SUMMARY This position will support the manager in all activities and staffing in our various restaurant outlets. This position will assist the Lead Server in training staff to the quality of service expected and be responsible for 100% guest satisfaction while providing a consistent quality of service. Will also assist with administering and achieving all budgeted guidelines in order to maximize profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform opening and closing procedures of re ...Read more about F&B Outlet Assistant Manager (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1466Tuesday, April 23, 2024SUMMARY Services the guest by mixing coffee drinks and tendering sales in a multi-purpose resort sundry store. Provide superior service to ensure 100% customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve coffee products, deli sandwiches, bakery goods, and all other outlet products to guests Follow recipes and mix an assortment of coffee drinks Follow all sanitation rules and regulations for marketplace Daily, weekly, and monthly cleaning required Will be responsible for your own ...Read more about Marketplace Attendant (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1465Thursday, April 18, 2024SUMMARY Maintain levels of quality as established by Director of Hotel Operations. Supervise and direct all activities of employees assigned to your area; supervising the daily cleaning and maintenance of linens ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to, the following: Maintain a high level of workplace safety Ensure compliance with all Occupational Safety & Health Administration (OSHA) regulations Oversee Employee training and conduct Provide consistent communication ...Read more about Laundry Supervisor (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1463Wednesday, April 17, 2024SUMMARY To provide clean and sanitary service ware to our customers, while maintaining the cleanliness required by law and the standards of GTRS. Responsible for overall sanitation of the dish rooms and work in cooperation with kitchen and banquet staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Wash and store all china, glassware, flatware, pots and pans, and all other items Inspection of all items to be sure they are cleaned to standards. Open Sweetwater, Aerie or the Grille using provided open ...Read more about Dishwasher (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1274Tuesday, April 16, 2024SUMMARY This position is responsible for checking in golfers, answering the phones, making tee time reservations, and assisting with pro shop retail sales. ESSENTIAL DUTIES AND RESPONSIBILITIES ¨ Greet golfers and other guests as they enter the Pro Shop ¨ Project a pleasant attitude to all guests, members and fellow performers ¨ Use of computer to check-in golfers on the electronic tee sheet (EZ Links) ¨ Check-in golfers and other guests at the register using Point of Sale s ...Read more about Golf Shop Desk Attendant (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1462Tuesday, April 16, 2024SUMMARY To ensure the safety of guests and members within the pool areas of Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Enforcement of state rules and complex policies, manual accessible for review. Maintain cleanliness of the pool and surrounding areas Assist in various aquatic programs and recreation activities Maintain required hourly pool counts and chemical readings Perform all reasonable duties assigned by supervisor Respond and render assistance in all aquatic ...Read more about Health Club Pool Attendant (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1415Wednesday, April 10, 2024SUMMARY To provide support documentation and billing for guest and group event accounts, and to address any questions or concerns that may arise during that process. ESSENTIAL DUTIES AND RESPONSIBILITIES Research and provide support documentation on charges incurred by various guest, group and member accounts Provide timely and accurate billings of all accounts Handle posting of charges, adjustments, and payments Meet with group contacts, guests, and members at their convenience as the need a ...Read more about Accounting Accounts Receivable Clerk (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1460Wednesday, April 10, 2024SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests. You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person. Safety is our # 1 concern. You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner. You will keep all resort property and equipment in good repair so guest satisfaction is achieved. ...Read more about Engineering Condo Maintenance - Tech 2 (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1457Wednesday, April 10, 2024SUMMARY This position will keep all floors (tile, carpet, cement, etc.) throughout resort properties meeting resorts high standards of clean. ESSENTIAL DUTIES AND RESPONSIBILITIES Have complete knowledge of our floor cleaning equipment and all floor cleaning supplies. Be familiar with the complex and outlying areas. Exhibit great customer service skills with internal and external guests at GTRS. Keep radios, pagers, keys and vans safe/clean and secure at all times. They are resort property a ...Read more about Hskp Carpet Cleaner 3rd Shift (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1456Friday, April 5, 2024SUMMARY This position will provide management and leadership to engineering staff members and provide support in day to day operation and work flow. It will be responsible for directly managing Resort Maintenance, Field Maintenance, the Painting/Installation crew, and supporting other Engineering functions as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for planning and managing day to day work load of direct reports, with a focus on guest service, guest-facing maintenance, a ...Read more about Assistant Director of Engineering (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1453Tuesday, April 2, 2024SUMMARY Responsibilities include, but are not limited to, orientating and training of all new housekeepers to the housekeeping department. The Room Attendant Trainer will provide valuable feedback to the Executive Housekeeper and Supervisors as to the abilities of all new team members. Additionally, maintain levels of quality as established by the Executive Housekeeper, all activities of employees in assigned area, monitoring the daily cleaning and maintenance of rooms, hallways and linen rooms. ...Read more about Housekeeping Trainer (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1452Tuesday, April 2, 2024SUMMARY This position provides administrative support for the sales and support activities of Golf and Spa Sales Managers, specifically the Group Golf Packages, Resort Conference Groups, Outside Golf Groups, and Group Spa Packages. ESSENTIAL DUTIES AND RESPONSIBILITIES Composition of reports, weekly, monthly and annually. Daily correspondence to include, but not be limited to, contracts, resumes, and letters. All correspondence and reports are expected to be complete in a timely fashion to ...Read more about Golf Ops Admin Assistant (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1081Monday, April 1, 2024SUMMARY To oversee the set-up and service of assigned banquet functions in accordance with departmental policies and quality/safety standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Receives assignment(s) to oversee the set-up, service and cleaning associated with specific banquet functions Reviews assigned catering BEOs to become acquainted with group needs and banquet specifications Oversees food and beverage service before, during and after banquet functions to ensure adherence to hotel/r ...Read more about Banquet Lead Server - (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1406Friday, March 29, 2024SUMMARY This position is responsible for checking in golfers, answering the phones, making tee time reservations, and assisting with pro shop retail sales. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet golfers and other guests as they enter the Pro Shop Project a pleasant attitude to all guests, members and fellow performers Use of computer to check-in golfers on the electronic tee sheet (EZ Links) Check-in golfers and other guests at the register using Point of Sale software (Abacus 21) Be f ...Read more about Golf Shop Desk Attendant (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1449Wednesday, March 27, 2024SUMMARY Assumes responsibility for the day-to-day operations of the Rooms Division; Front Office, Guest Services, PBX, and Concierge Departments in a professional manner. Maintain the integrity of the position by adhering to all policies and procedures of Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the daily operation of all Rooms Division operational areas Responsible for the recruitment, training, and development of all managerial and supervisory staf ...Read more about Front Desk Manager (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1447Tuesday, March 26, 2024SUMMARY This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. It will make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins. ESSENTIAL DUTIES AND RESPONSIBILITIES Initiate and aid in effective communication between housekeeping and all other departments. Provide great guest service to internal and external guests. Keep radio, cart and keys safe and secure at all ti ...Read more about HouseKeeping - 3rd Shift (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1414Friday, March 15, 2024SUMMARYThe Banquet Chef is responsible for the execution and organization of all Resort functions if they on or off property. In the Executive Chef’s absence the Banquet Chef is responsible for running the kitchens, ordering, schedules, meetings, etc. The banquet chef reports directly to the Executive Chef who in turn is directly accountable to the Director of F&B and the General Manager. The Banquet cooks report directly to the Banquet Chef. The Banquet Chef must be able to keep an open and con ...Read more about Culinary Banquet Chef (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1440Thursday, March 14, 2024SUMMARY Primarily responsible for providing and promoting quality nail services to GTRS guests. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Report to work 15 minutes before shift to prepare for guests. Check Spa Soft for schedule of guest’s services to be performed. Have familiarity with and be able to sell current stock of Nail products sold for retail. Provides guests with quality Manicures, Paraffin treatments, Pedicures, Promotes nail se ...Read more about Nail Technician (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1441Thursday, March 14, 2024SUMMARY Associate will be responsible for appropriately training staff to uphold proper front desk etiquette and procedures, check guests into hotel rooms as well as out, act as a resort ambassador with each guest, maintain expected guest service standards and operational procedures and maintain training and departmental procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES To organize and implement training and cross training program for staff Maintain and update both training and trainers manua ...Read more about Front Desk Supervisor (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1438Tuesday, March 12, 2024SUMMARY To ensure that all GTRS policies and procedures are followed by entire Spa team. To provide our guests with memorable and exceptional spa experiences, to educate spa team members in regards to all spa services, and ensure that necessary par levels are maintained in all areas of spa inventories. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Must have an ability to listen attentively to g ...Read more about Spa Massage Therapist (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1439Tuesday, March 12, 2024SUMMARY To greet guests, escort them to tables and provide menus. Helps coordinate dining room activity to provide efficient, fast and courteous service to all patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES To be the first impression of Aerie, at all times, greeting all guests pleasantly and with a smile. Answering all phone calls and entering any reservations into the Open Table system. Fulfills special guest requests as far as seating arrangements, or any other special arrangements that hav ...Read more about Aerie Host/Hostess (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1413Monday, March 11, 2024SUMMARY Strive to exceed guest expectations while serving meals in dining establishment. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all guests Operate MICROS Computer System Perform opening and closing procedures of Restaurant Take orders and serve all food and beverage to guests, describing any applicable specials Present check and explain available payment methods and discounts Clear and clean tables and assist busser Main ...Read more about Breakfast Waitstaff (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1375Friday, March 8, 2024SUMMARY This position is responsible for the smooth transition of hotel guests to the front desk at the time of their arrival, including, but not limited to greeting the guest by opening car doors, helping with luggage, answering guests questions and informing the guests of all amenities available to them. The Bellperson will also deliver amenities to guest rooms as needed. It is essential that this position use 4 Diamond language and presence at all times. ESSENTIAL DUTIES AND RESPONSIBILI ...Read more about Bellstand Bellperson (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1164Thursday, February 29, 2024SUMMARYCoordinates and participates in activities of cooks and other kitchen personnel engaged in preparing and cooking foods for the Resort by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES · Estimates food consumption, and requisitions or purchases foodstuffs · Receives and examines food supplies to ensure quality and quantity meet established standards and specifications · Must be able to handle high volume of a la carte line production · Cooks or otherwise prepa ...Read more about Culinary Cook Multiple Kitchens Available (FT)More