Hours of Service Compliance Coordinator - Compliance - Logs/Drug Testing

Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Floride, États-Unis d’Amérique Numéro de demande 2340
22 novembre 2022

Posting closes: 11/30/2022

Reports to: John Nowak

Hours: M-F, 9am – 6pm

Location: Onsite

 

SUMMARY

Ensure regulatory conformity to hours-of-service requirements through audits, driver training and education to achieve total compliance with state and federal regulations, as well as Landstar policy. Provide office clerical assistance.

 

ESSENTIAL REQUIREMENTS

  • Handle inbound and outbound calls, and provide quality customer service
  • Perform Random Drug and Alcohol notifications
  • Educate and train internal and external customers on Hours-of-Service compliance
  • Troubleshoot and assist with equipment malfunctions
  • Perform audits and verify violations found
  • Administer corrective action process up to and including cancellation of operator’s lease
  • Analyze spreadsheets and other reports to ensure compliance
  • Other duties as assigned 

REQUIRED SKILLS

  • Customer service experience
  • Strong communication skills in all modes
  • Ability to effectively counsel and educate
  • Strong organizational and multitasking skills
  • Ability to analyze and interpret data
  • Ability to follow oral and written instructions 

PREFERRED SKILLS

  • Knowledge of DOT rules and regulations
  • Working knowledge of Microsoft Office Suite
  • Call center experience - inbound and outbound 

EDUCATION, CERTIFICATIONS, AND EXPERIENCE

  • Associate’s degree (A. A.) required or equivalent combination of education and experience
  • One to three years related experience required

 

 

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  • Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Floride, États-Unis d’Amérique