Liability Claim Specialist - Risk Management Claim Services

Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Floride, États-Unis d’Amérique Numéro de demande 2317
1 novembre 2022
Landstar System, Inc., a Fortune 500 company, is a worldwide, technology-enabled, asset-light provider of integrated transportation management solutions delivering safe, specialized transportation services to a broad range of customers utilizing a network of agents, third-party capacity providers and employees.


Investigate and evaluate third party bodily injury and property damage liability claims in the strict government regulated and high exposure trucking industry including litigation, reaching a fair and equitable resolution considering all factual material, applicable laws, rules and regulations 


  • Review initial accident/incident details, parties, damages or injuries involved
  • Verify insured’s compliance with all applicable DOT/FMCSR regulatory requirements
  • Ensure preservation of pertinent driver, tractor and company records & documents
  • Conduct detailed investigative activity on accident facts, injuries and damages
  • Interview involved parties, witnesses and unrepresented claimants
  • Incorporate applicable rule of negligence in liability evaluations based on jurisdiction
  • Respond timely to extensive legal discovery demands, interrogatories and requests for production of documents.
  • Identify internal parties in preparation for depositions
  • Establish reserves based on available claim information, investigation and liability assessment
  • Attend mediations and settlement conferences as required
  • Comply with state specific claims practice rules and regulations
  • Comply with the company's policies, practices, and procedures 


  • Must have an awareness and understanding of the potential risks associated with trucking accidents
  • Possess a general awareness of tort law, rules of negligence, measure of damages and statutory or general claims handling practices
  • Recognition of electronic discovery and preservation of evidence
  • Display sound negotiation, mediation and conflict resolution skills
  • Maintain multi-state licensing, CE credits and stay current with the trucking industry
  • Working knowledge of Windows, Word, Excel and PDF document formats
  • Familiarity with electronic claims processing systems
  • Excellent oral and written communication skills
  • An understanding of auto liability, general liability, physical damage, UM/UIM, No Fault (PIP) insurance coverage and WC liens
  • Ability to travel throughout the U.S. or Canada 


  • Minimum of a two-year college degree with demonstrated continued learning
  • At least three years related high exposure liability claims experience either in the transportation industry or similarly from a commercial trucking insurer perspective
  • CPCU or Certificate in Risk Management a plus
  • Florida adjuster license required.  Must qualify for multi-state licensing
  • Must have a valid driver's license 


  • Obtain and preserve shipping documents, driver logs, history, equipment records, corporate safety procedures and policies, etc.
  • Identify liability issues, need for experts, extent of related injuries and property damages, applicable statutes and formulate a liability assessment setting a strategy for resolution
  • Comply with reporting to ISO, OFAC, MVTIS, FMCSA, CMS, etc.
  • Ensure timely response to litigation filings, subpoenas and legal motions
  • Report high severity cases to Claim Director for possible transfer
  • Monitor litigation activity, respond to formal requests for production and other discovery requests
  • Negotiate final resolution with claimants or their legal representatives, considering ADR forums
  • Review and process justified claim and litigation expenses
  • Identify potential fraud indicators for potential SIU assignment
  • Obtain settlement agreements, approved releases or suit dismissals on claim resolutions

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  • Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Floride, États-Unis d’Amérique