Service's Integrity Analyst

Purpose of Position

Responsible for data analysis of programmatic quality, compliance, and financials. This position develops and implements effective systems for monitoring and reporting quality assurance activities. Responsible for ensuring the effectiveness of QA documents, practices and tools with respect to rules governing Imagine! Services.

Essential Duties/Responsibilities

• Monitor federal, state and local policy for new or proposed regulations, and ensure that Imagine! Services remain compliant.
• Under oversight of the Director of Residential Services, develop and update policies and procedures per contract and regulation.
• Conduct and provide assessments to ensure Imagine! Services are reporting per contract and regulatory requirements, including, but not limited to, incident reporting, complaint data, critical incidents, satisfaction and compliance with administrative requirements
• Ongoing participation on committees and/or task forces to ensure best practices for Imagine!.
• Collect and analyze data related to the quality of services provided by Imagine! Services.
• Develop and modify tools for data collection.
• Present data to individuals, Board of Directors, or teams as directed, for evaluation and needed action.
• Prepare periodic summary reports and identify need for response to identified trends.
• Monitor the development of performance improvement plans and quality improvement efforts in response to trend analysis and summaries.
• Complete financial data analysis for Imagine! Services.
• Develop and modify tools for data collection.
• Present data as requested for evaluation and needed action.
• Prepare periodic summary reports and identify need for response to identified trends.
• Analysis of budget goals.
• Develop and maintain Quality Assurance Monitoring Plan and Schedule. 
• Support Director of Residential Services in monitoring the reporting of critical incidents to ensure compliance with applicable rules and regulations. 

• Maintain Key Performance Indicators to evaluate the effectiveness of the Quality Assurance program.
• Continuously evaluate and update QA processes to ensure relevance.
• Ensure collected data relevance to rule and process and make revision recommendations as necessary and/or beneficial.
• Maintain knowledge of rules and issues impacting service delivery.
• Maintain knowledge of best practices relevant to quality assurance techniques.
• Other duties as assigned.
• This position requires the use of a personal mobile device such as a smart phone or tablet.
• This position requires regular use of a personal vehicle with liability insurance that meets Imagine! standards.

Job Qualifications

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Benefits:
Benefits offered for full-time, eligible employees:

• Flexible work schedule options including hybrid (or work from home) options .
• Medical Insurance, Dental Insurance, Vision Insurance (multiple plan options, with benefits-eligibility starting at 20+hrs)
• Company-paid Life Insurance and AD&D + Long Term Disability
• Optional Voluntary Life Insurance
• Retirement Savings Plan 403(b) with company match
• Ten Paid Holidays
  
• Vacation and Sick Leave + Paid Wellbeing Days
• Child Care Discount Program
• Flexible Spending Account for Child/Dependent Care and Medical Expenses
• EcoPass (free, unlimited regional public transportation pass – bus, light rail)
• Employee Assistance Program
• Pet Insurance
• Click Here for a Virtual 2022 Benefits Summary