Summer Membership Associate

Job Title: Summer Membership Associate 

Branch: Upper Main Line YMCA

Pay Class: Part Time

Shifts/Availability: Monday - Sunday 12PM-7PM (Outdoor Pools); Monday - Friday 4PM-10PM & Saturday - Sunday 3PM-7PM (Indoor Membership Desk)
Rate: $13.00-$15.00

About the YMCA of Greater Brandywine: The YMCA of Greater Brandywine (YGBW), an association of eight YMCAs serving Chester County, is a non-profit organization committed to nurturing the potential of every child, promoting healthy living and fostering social responsibility through life-changing programs for all. 
 

Position Purpose:  The Upper Main Line YMCA is looking for enthusiastic and friendly Membership Associates to greet all members and prospective members and provide guidance pertinent to YMCA programs and activities. The Summer Membership Associate position will also assist in greeting and check-in for the Outdoor Pool space at the Upper Main line YMCA. 
 

Responsibilities:

• Greet all members and non-members entering and exiting the branch facility and/or outdoor pool 
• Direct all inquiries appropriately 
• Promote all YMCA programs and services, including membership 
• Maintain accurate cash and receipt records  
• Understand and properly execute opening and closing procedures 
• Maintain a professional lobby or outdoor pool area with proper and current signage 
• Monitor traffic in the lobby or pool and direct members, non-members and class participants to the appropriate area 
• Respond to issues of member concern with appropriate urgency to the director  
• Perform other duties as assigned by supervisor    

Qualifications:

• Basic computer knowledge and skills preferred 
• Must be 18 years of age or older 
• Excellent verbal communication skills required 
• Cash handling experience preferred 
• Enjoy working with and helping people with a friendly and positive demeanor 
   

Benefits: 

• Making a difference in a person’s life every day. 
• Fun, fast-paced work environment  
• Working for a diverse and inclusive community based non-profit 
• Free Family Membership (all family members must live in the same household)
• Tuition reimbursement
• Referral bonuses