Hose Assembly Technician

PRIMARY FUNCTION:

Responsible for assembling, diagnosing, and repairing both Cat and non-Cat hoses to customer specifications.

ESSENTIAL DUTIES:

· Assembles, diagnoses and repairs hoses according to customer specifications.

· Troubleshoots and determines proper repair procedures for failed CAT and non-CAT hose assembly.

· Inspects, disassembles, and determines parts needed and reassembles hoses to factory specifications.

· Interprets and utilizes information from Caterpillar’s Hose Information System (HIS) and Service Information Systems (SIS) programs.

· Prepares parts requisitions and other necessary paperwork.

· Serve as the primary customer service contact in assisting customers and gathering customer hose specifications.

MINIMUM REQUIRMENTS:

Education:

High School Graduate

Work Experience:

Two years of experience assembling hydraulic hoses.

Physical:

Must be able to periodically lift parts weighing up to 60 lbs.

Other:

Must have excellent customer service skills; Must be proficient with MS Office.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.