Case Manager, Jail Program ODR, DTLA, 4 Openings, FT

Downtown Los Angeles, Los Angeles, CA, USA ● Los Angeles, CA, USA Req #332
Wednesday, January 25, 2023

Role: Case Manager, Jail Program ODR
Location: Downtown, Los Angeles, 
Reports To: Program Manager 
Site Name: The Nest
Status: Full Time, Non-exempt, Non-management 
Benefits: Medical, Dental, Vision, 403b
# Openings: 4


As part of a multi-disciplinary team, the Case Manager for the ODR project will travel to multiple locations in the greater Los Angeles area to meet and work with members to attain and sustain permanent housing in partnership with the County Department of Health Services (DHS). The Case Manager primary responsibilities are to provide outreach and engagement to individuals referred through DHS from the Los Angeles County Jail system and to coordinate housing, mental and primary health and recovery services that will ensure housing stability and community integration.


  1. In collaboration with DHS, the Sherriff Department, Probation, provide outreach to homeless individuals the jail system who have chronic health conditions and/or are high utilizers of jail and/or emergency county health services with the objective of engaging individual to determine eligibility for permanent housing
  2. Complete pre-authorization and application package to submit to DHS per their policies and procedures
  3. Assist engaged members with homeless rental subsidies and help then to find a safe place to live by contact Property Managers and Landlords to set up appointments to show members apartment options.
  4. Travel to multiple housing locations in the greater Los Angeles area to provide case management; coordinate and implement mental health and recovery support services with individual members (caseload of 1:15).
  5. Coordinate with DHS to ensure members are connected to primary health care and reduce need for emergency health care services
  6. Develop effective, trusting relationships with members, with a focus on facilitating independence and maintenance of improved physical and mental health
  7. Collaborate with each member to develop their individual service plan; review and update it quarterly and upon completion of goals.
  8. Work cooperatively and cohesively with other members of the ODR team, including participation in weekly staff meetings and trainings.
  9. Develop and maintain a complete, accurate, and current member file with all required documents from DHS.
  10. Assure that all member paperwork and data collection is complete and up-to-date in the Homeless Management Information System and case management software



  1. Bachelor’s degree + one (1) Year of Case Management Experience; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
  2. Minimum of two years of experience working with homeless individuals, preferably those living with mental illness and or substance addictions, or an equivalent combination of education and experience
  3. Experience with the Justice system a plus
  4. Current, valid California Driver’s License with an acceptable driving record and reliable vehicle
  5. Able to work with minimum supervision
  6. Outstanding clinical and strong team-building skills
  7. Detail oriented with excellent time management, organizational, written, verbal, and computer skills



  1. Combination of field and office environment
  2. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
  3. On occasion walk or drive to different local sites
  4. Will necessitate working in busy and loud environments
  5. Will be exposed to elements like cold, heat, dust, noise and odor
  6. My need to bend, stoop, twist, and sit throughout the day
  7. Perform other duties as assigned



  • Maintain a safe work environment and confidentiality at all times
  • Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
  • Organize and prioritize multiple activities to meet all external and internal deadlines
  • Maintain professional demeanor that reflects positively on the agency
  • Demonstrate respect and courtesy toward others
  • Able to thrive in a work environment emphasizing teamwork and collaboration
  • Respond in a timely manner in all aspects of communication
  • Work with minimum supervision

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $23.08
  • Max Hiring Rate $23.08
  • Travel Required Yes
  • Travel % 50
  • Required Education High School