Liability Claim Representative

7301 State Hwy 161, Irving, TX 75039, USA Req #468
Monday, August 29, 2022

Location: Hybrid Work Model


By joining our Claims Team as a Liability Claim Representative, you will ensure high quality claim handling while making coverage determinations, investigating losses, conducting independent assessment as to the company exposure and moving cases towards timely resolution. You will be an effective source for help and support because of your deep knowledge and liability claim expertise.


  • Investigate, evaluate, negotiate and settle assigned claims
  • Handle assigned volume of claims with some pertaining to industry verticals such as transportation, construction, manufacturing, real estate, and small business
  • Develop and maintain excellent rapport with our agency force, insureds, claimants, experts, attorneys, and internal customers
  • Attend mediations, trials, and overnight travel as needed

What your qualifications may look like: 

  • Must have an active Texas Adjuster license, and willing or able to obtain other states as required. Central to assist with additional licenses as needed. 
  • Ability to investigate and evaluate liability claims
  • Experience specific to construction defect and/or manufacturing a plus
  • Ability to analyze available information and make effective decisions
  • Ability to evaluate damages and negotiate fair settlements
  • Litigation and mediation management experience beneficial
  • Bachelor’s degree
  • Minimum 3 years of collective liability claims experience in both commercial and personal lines

Working at Central

We pride ourselves on our long history—not just the years we’ve been in business, but the thousands of policyholders we’ve provided peace of mind to along the way. We’ve also built a reputation of being one of the top carrier choices for premier agents across the country.

None of this came about by chance. It’s all because we have a team of employees that works together to deliver the best customer service in the industry. We foster a spirit of collaboration and camaraderie. We celebrate our victories as one while still recognizing individual accomplishments and contributions. And when we see something that needs to be improved upon, we join forces to make the change.

In addition, we’ve built a structure where the customer truly is the focus. We have the systems, workflows and resources in place to offer quick turnarounds that still have a personal touch. This allows our employees to have the tools they need to excel.

Our corporate culture is shaped by our shared commitment to excellence and it’s guided by “Central Hospitality.” In the end, it’s all about relationships and you are a major part of that.

It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability.  The applicant should respond to questions on this application in a way that will not divulge such information. #LI-Hybrid

Location on Google Maps
  • 7301 State Hwy 161, Irving, TX 75039, USA