Camp Registrar

POSITION SUMMARY: Under the direction of the Program Director the Camp Registrar is responsible for ensuring the highest level of member satisfaction, safety, and consistent business operations by providing excellent customer and member services at the Front Desk. The Camp Registrar is fluent in all general functions associated with the operation of the office. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

ESSENTIAL FUNCTIONS:

 Provides excellent customer service to campers and parents through greeting in person or on telephone.

  Performs Camper Registration related duties as needed; entering camper registrations, compile camper kits, data entry on camper forms, filing.

  Follows policies within the Camp brain registration system as explained by the Program Director.

 Answer questions from general public and association staff about programs for both Day and Overnight Camps. Light knowledge of Program availability will be developed.

 Assists with check-in/out process with camp staff. Keeps consistent reports for binders.

 Assists with Camp Store Operations during specified times. All transactions completed in a timely manner. 

 Communicates with parents on items needed for camp on a timely basis.

  Manages incoming and outgoing mail.

 Completes any other duties as assigned.
YMCA COMPETENCIES:
 Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs.
 Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
 Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings.
 Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform
Job Title: Camp Registrar
Department: Camping Services
FLSA Status: Non-exempt
Status: Part-time
Reports to: Camp Admin Director
YMCA JOB DESCRIPTION – CAMP REGISTRAR – MARCH 2021
The Y: We’re for youth development, healthy living, and social responsibility.
well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS:  Minimum 18 years of age.  Minimum of High School Diploma or G.E.D.  Proficient Computer skills and Typing speed required.  Successful Candidate will be friendly, outgoing, accurate, neat, dependable, and self-motivated.  Prior Customer Service experience required.  Ability to concentrate in a busy atmosphere, adjust to erratic workload and handle multiple tasks.  Applicant will need open availability for possible day/evening, weekdays/weekends.  Successful Candidate will be able to understand and explain YMCA policies and procedures.  Hold a current valid driver’s license.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer.
 The employee frequently is required to sit and reach, and must be able to move around the work environment.
 The employee must occasionally lift and/or move up to 10 pounds.
 Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
 The noise level in the work environment is usually moderate.