Operations - Terminal Assistant Manager - Blanchard

Blanchard, OK, USA Req #104

Thursday, November 17, 2022

Job Overview

The Assistant Terminal Manager works closely with the terminal manager to ensure

continued success of the terminal through strategic initiatives and continuous training of

all terminal level staff members. This person is also responsible for inter-departmental relations between other local

terminals and all departments in Cabool.

Supervisory scope

· Direct Reports: 20-40

· Indirect Reports: N/A

Responsibilities and Duties

· Responsible for the oversight of all daily operations at their assigned terminal

· Develops, Implements and Oversees the implementation of new procedures to increase efficiency

· Drives organizational culture and ensures that all staff members are functioning cohesively

· Communicates expectations, coaches for improvement and distributes discipline when necessary

· Maintains strong customer relationships with plants, dairies and vendors

· Maintains necessary records for the terminal

· Works closesly with all other WDT locations to ensure cohesivness throughout the organization

· Creates and monitors KPI's for terminal location and communicates areas of improvement or commendation

· Works with other management team members and the HR department regarding hiring and termination decisions

· Responsible for taking calls after hours and on weekends to ensure continued customer service at all hours

· Works with Terminal Manager to complete yearly evaluations and set goals for employees

Qualifications

· Class A CDL With Tanker Endorsement Preferred

· Excellent MVR Record

Education:

· High School Diploma or equivalent

· Bachelor Degree (Preferred)

Experience:

· 1+ years of leadership experience

· Successful Completion of a WDT Management Training Program (concurrent with assuming management role)

Specific Skills:

· Excellent written and verbal communication skills

· Ability to lead others and de-escalate/resolve conflict, seeking HR assistance when needed

· Customer Service

· Proficient in Microsoft Office and other IT Programs

· Ability to manage multiple projects

Other details