Front Desk Monitor
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position…
The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front door access.
Volunteers of America–Greater New York’s East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/our-vets-programs
Location: 22 East 119th Street • New York, NY 10036
Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.
High school diploma or GED. Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation. Must be able to perform diverse tasks with ease and maintain confidentiality. Certifications in security, CPR/First Aid, and Fire Safety (F-80) required, in accordance with regulatory mandates covering this program site.
Front Desk Monitor Principal Responsibilities:
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Route mail and deliveries as required.
- Handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned
- Perform other related duties as requested.
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
Successful applicants must be vaccinated for COVID-19 before their start date with VOA-Greater New York, unless you have been approved by VOA-Greater New York for a medical or religious exception to this requirement.
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
- Job Family Front Desk/Reception
- Job Function Reception
- Pay Type Hourly
- Min Hiring Rate $15.00
- Max Hiring Rate $15.30
- Required Education High School
- Job Start Date Friday, June 24, 2022
- East 119th Street SRO, 22 E 119th St, New York, New York, United States of America
- New York, NY, USA