Case Manager

Bronx, NY, USA ● SSVF Shallow Subsidy, 349 East 149th Street, Bronx, New York, United States of America Req #2278
Tuesday, January 24, 2023

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Case Manager


The Case Manager is a key provider of services within Volunteers of America’s Case Management Model.  The Case Manager works with the client to assess their strengths and needs plan a course of action, link the client to services, counsel the client and monitor progress.  S/he must assure that clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. May include supervision of direct care staff.


Through the Supportive Services for Veteran Families (SSVF), a community-based outreach program, we identify low-income veteran households and connect them with a range of supportive services to promote housing stability and prevent homelessness. To learn more about the program, copy and paste this link into a browser


Location: 349 E 149th Street 8th Floor • Bronx, NY 10451


Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.


Minimum Qualifications:

The position requires a bachelor’s degree or 60 college credits plus two years relevant experience.  The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.


Case Manager Principal Responsibilities:

  1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
  2. Update the plan with the client as required.
  3. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.  
  4. Collect service data and participate in evaluation and quality assurance activities.
  5. Perform related tasks as assigned.

To learn more about VOA-Greater New York, copy and paste this link into a browser: 

Successful applicants must be vaccinated for COVID-19 before their start date with VOA-Greater New York, unless you have been approved by VOA-Greater New York for a medical or religious exception to this requirement.

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.  Apply today! 

Other details

  • Job Function Counseling
  • Pay Type Hourly
  • Min Hiring Rate $42,000.00
  • Max Hiring Rate $42,000.00
  • Required Education Associate Degree
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Location on Google Maps
  • Bronx, NY, USA
  • SSVF Shallow Subsidy, 349 East 149th Street, Bronx, New York, United States of America