Volunteer, Public Relations, and Special events Coordinator_NE-TX_101-Administration

Tyler, TX 633 N. Broadway Avenue 75702, 633 N. Broadway Avenue, Tyler, Texas, United States of America Req #22427
Sunday, March 19, 2023
Volunteer, Public Relations, THE SALVATION



Job Code - Title: Volunteer, Public Relations, and Special Events Coordinator


Job Family:


Direct Reports: None.

Employee Name:         Department:










Reports to: Revision Date:



Job Summary:


Plans, develops, coordinates, manages and monitors all public relations, volunteer, and special events activities related to the Area Coordinate; recruits, trains, coordinates and monitors the work of volunteers to ensure ample staff support to meet program needs; plans and monitors all Salvation Army special events; writes and submits news and press releases and other marketing functions.


Essential Functions:


This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.


Marketing and Public Relations Responsibilities (30%)


Writes and submits news and press releases to radio, television, and print media to promote Salvation Army events, meetings, and projects.


Designs, develops, and prepares a quarterly newsletter designed to keep donors, media, and those requesting information of The Salvation Army up-to-date on the activities of The Salvation Army in the local area.


Supervises and participates in the creation, preparation and/or upgrading of promotional materials to include annual reports, brochures, newsletters, and programs.


Writes various articles in order to communicate and promote the service and progress of The Salvation Army in the community.


Prepares and conducts presentations for public relations, volunteer services, Development and Advisory Board meetings.


Prepares and sends public relations information about Salvation Army programs, etc. to the general public.


Attends Salvation Army events and special meetings in order to take photographs and writes articles for publication in The Salvation Army periodicals and newsletters.


Designs, prepares layout and generates charts, graphs, posters, bulletins and programs as needed.


Volunteer Coordination Responsibilities (30%)


Recruits, screens, trains, and places volunteer staff ensuring adequate staff support is maintained to meet program needs; ensures that up-to-date records are maintained on all volunteers; plans and coordinates an annual volunteer appreciation luncheon and ongoing volunteer recognition.

Communicates with various departments including social services and shelter service in order to maintain

awareness of volunteer needs.


Plans, schedules, and assigns work of volunteers workers; instructs volunteers in proper methods and procedures; checks and approves work in progress and upon completion to ensure accuracy and completeness as well as compliance with Salvation Army policies and procedures; ensures that background checks are conducted on all volunteers in accordance with Salvation Army policy before they are placed in their assigned positions; conducts written evaluations of volunteers performance.


Maintains contact with volunteers throughout their service; answers their questions, concerns or problems; recognizes volunteers through correspondence by mail, email, in person or by phone.


Provides direction, framework and resources to volunteers while utilizing their expertise, abilities and willingness to leverage their networks to drive the goals of the organization.


Shares meaningful opportunities for volunteers so they are able to utilize their passion to further the mission of the organization; gives recognition to volunteers for their efforts ensuring their success and satisfaction.


Prepares and maintains up-to-date records and databases of volunteer information; prepares annual report regarding the status of the volunteer program; provides volunteers and community service workers with documentation of the hours worked.


Special Events Coordination Responsibilities (30%)


Serves as lead coordinator of Christmas kettles and Angel Tree; contacts and secures potential locations for kettles; solicits corporate and individual volunteers; schedules and supervises bell ringers; plans and organizes activities regarding the Angel Tree program.


Attends meetings and other community networking opportunities as assigned, which are pertinent to the promotion and support of The Salvation Army and enhancing its development programs and projects; performs public speaking to promote awareness and support of Salvation Army programs.


Plans, organizes and executes Salvation Army's special event activities; provides special fundraising event consultation service to the Area Corps as needed.


Establishes revenue, mission and personal development goals for the Special Fundraising Events; organizes and facilitates event and program fundraising through Board and Council membership.


In conjunction with the Director of Development, ensures the appropriate promotion for the events; directs and monitors event timelines, production schedules, run-of-show, logistics and staffing; prepares and complies with event budget best practices; evaluates special events to determine effectiveness and recommendations.


Liaison Responsibilities (10%)


Contacts the media to create awareness of special interest or events of The Salvation Army; serves as a Salvation Army representative or spokesperson as directed; represents The Salvation Army in a professional and positive manner.


Speaks to groups at civic clubs, corporations, small businesses, universities, schools, and churches about Salvation Army programs to encourage/solicit their support.


Other Responsibilities:

Assists in preparing and administering the departmental budget; develops budget projects and monitor expenditures to ensure compliance with budget constraints.



Travels, as needed to represent The Salvation Army both locally and throughout the state to conduct training or to give project oversight.

Works weekend and evening hours as needed.


Performs similar duties for seasonal projects and programs as needed. Performs other duties as assigned.

Materials and Equipment:

Personal Computer                    General Office Equipment                      Adobe Page Maker


Knowledge, Skills and Abilities:

Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.


Knowledge of the principles and practices of working with volunteers and special event projects and internet marketing.


Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.


Ability to administer a budget and monitors expenditures for compliance with the same. Ability to present a positive and professional image of The Salvation Army.

Ability to prepare and maintain reports in an accurate, complete, and timely manner. Ability to work independently and with limited supervision.

Ability to plan and coordinate fund-raising events and activities.




Education and Experience:

Bachelor's degree from an accredited college or university related in Business Administration, Communications, Public Relations, Marketing, or related field,




Four to five years progressively responsible experience overseeing special events and/or volunteer­ related activities




Any equivalent combinations of training and experience which provides the required knowledge, skills and abilities.



Valid State Drivers License


Physical Requirements:

Ability to meet attendance requirements.


Ability to read, write and communicate the English language effectively. Ability to work under the pressure of deadlines and time constraints.

Ability to speak before large groups in person or one-on-one with potential volunteers.


Ability to travel to various locations in order to participate in public meetings, conferences and other related events.


Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.


Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.


Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) frequently.


Working Conditions:

Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like but not limited to the office environment.


Statement of Purpose:

This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.


All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.  



Employee Signature                                                                                                            Date

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family TX-NON-EXEMPT
  • Job Function Public Relations
  • Pay Type Hourly
Location on Google Maps
  • Tyler, TX 633 N. Broadway Avenue 75702, 633 N. Broadway Avenue, Tyler, Texas, United States of America