The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Shelter Monitor for the Houston Family Residence, located in Houston, Texas.
Assists residents staying in the shelter; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.
Knowledge, Skills, and Abilities
Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same. Knowledge of general office procedures and practices. Knowledge of basic record keeping practices and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior. Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns. Ability to work independently and with limited supervision while enforcing established policies and procedures. Ability to maintain the confidential nature of the work. Ability to answer the telephone in a courteous and tactful manner. Ability to present a positive and professional image of The Salvation Army.
Education and Experience
High school diploma or G.E.D. And One year prior experience performing customer services, security, or social services work in a shelter or similar environment, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Certifications: Valid State Drivers License (Preferred). CPR and First Aid Certification (or ability to obtain within established timeframe)
Physical Requirements/Working Conditions
Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform data entry into a computer. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light to heavy objects (up to 50 lbs.) occasionally. Working Conditions: Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, please select the "Apply Now" icon at the bottom of this positing.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.
We appreciate your interest in employment opportunities with The Salvation Army!
- Job Family TX-NON-EXEMPT
- Job Function Housing
- Pay Type Hourly
- Houston, TX 1603 McGowen Street 77001, 1603 McGowen Street, Houston, Texas, United States of America