Divisional Information Technology Manager II

Manages the day-to-day operations and administration of the Information Technology Department; provides technical expertise and manages technical support to the Corps throughout the division in order to maintain optimal operating level of all computer systems; provides leadership and direction for the IT team; travels throughout division to survey site locations in order to determine the most appropriate computer equipment and method of installation or to troubleshoot existing system problems.  Serves as a technical representative to Territorial Headquarters and outside vendors on behalf of the Corps.

Knowledge, Skills and Abilities

Ability to supervise, motivate and evaluate the work of IT personnel. Knowledge of data and word processing concepts and practices. Knowledge of operating system and database capabilities, installation, and maintenance. Knowledge of the capabilities of microcomputers and peripheral devices. Knowledge of the principles and practices of the supervision and management of IT professionals. Operational and application knowledge of the following: Microsoft Office and Windows operating systems. Knowledge of the process employed to determine the applicability of a specific product to a given functional area. Ability to visualize how a computer-based product may best be used to address specific functional needs. Ability to analyze and resolve problems with hardware and software. Ability to debug and troubleshoot programming for Windows operating systems.

Ability to identify and obtain resolutions to problems relating to a product and its application to specific needs. Ability to determine compatibility between various software programs and hardware. Ability to research, select, and purchase the most effective products to meet the microcomputer needs of The Salvation Army all at an economical price. Ability to plan and assign work. Ability to plan work priorities, evaluate work performance and provide recommendations for improving productivity and efficiency of work. Knowledge of the principles and practices of computer programming logic. Ability to build and maintain effective working relationships with Territorial Headquarter employees.

Education and Experience

Associate’s Degree in Information Technology or related field or two years of technical college from an accredited college or university – Required and eight (8) years progressively responsible experience including IT Management and business operations leadership experience, staff supervisory experience and broad technical expertise in all technology operations and services supported by the assigned location or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions

Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like, but may be performed periodically in disaster service areas and camp settings. Work requires traveling to various locations throughout the division and staying overnight to complete installation projects or to troubleshoot computer problems. Ability to travel to Corps/Centers located throughout the division. Limited amount of physical effort required associated with walking, standing, lifting, walking up step ladders, and carrying light to medium objects (less than 25-60 pounds) 10 - 15% of work time.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom if this posting.

Application submittal period: 12/5/22-12/18/22

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

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