Sorting Room Supervisor_NE-NSC_401-Thrift Store Department

433 Robeson St, Fayetteville, NC 28301, USA Req #23428
Monday, November 14, 2022
Sorting Room Supervisor NE-NSC_Thrift Store Department-401

                                                               THE SALVATION ARMY


Job Title

Sorting Room Supervisor




Direct Reports


Reports to







Supervises and participates in the work performed by employees and community service workers in the warehouse; ensures that all donated items are processed through the warehouse in a timely manner and in accordance with established standards; ensures the thrift store remains adequately stocked,


This job description should not be interpreted as all inclusive. It is
intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Serves as a lead worker to warehouse staff (employees, beneficiaries and community service workers) and volunteers; schedules and monitors their work; instructs and trains staffin the proper methods and procedures for performing work; inspects work in progress and upon completion for accuracy and completeness; responds to employee's questions and assists in resolving operational and personnel problems; ensures the work is performed in compliance with established standards, policies and procedures.

Monitors the arrival and distribution of all donations ensuring that items reach the appropriate destination in a timely manner.

Monitors the supply of items available in the warehouse in order to determine the areas needing additional stock.

Participates in the inspection of donated items in order to help determining the appropriate price; inspects appliances to ensure they are in proper working order; discards items in accordance with established procedures.

Participates in taggmg items with specially coded tickets and/or prices in accordance with established procedures.

Participates in packing items in boxes; ensures that boxes are marked accordingly; assists in transporting boxes to appropriate warehouse area.

Assists in loading and unloading frucks as needed; supervises the loading of the rag fruck.

Participates in the housekeeping duties; ensures that the warehouse area is maintained in a neat and orderly manner.

Ensures the warehouse area is properly maintained and secured at all times; keeps the dock and storage area clean, organized and in confon-nance with generally accepted standards for safety and fire codes,

Participates in the preparation and distribution of receipts to donors.


Performs other related work as required,


Hand-Held Tools                       Fork Lift                      Pallet Jack




High School Diploma or G.E.D preferred, and three years' experience performing warehouse work with at least six-month experience in a supervisory capacity, or

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Fork Lift License.


Knowledge of effective and efficient warehouse operations.

Ability to lead, motivate and evaluate the work of co-workers.

Ability to sort and determine the suitability of donated items.

Ability to prepare accurate and complete inventory records.

Ability to ensure the warehouse area and equipment are maintained in a neat, orderly, and secure manner.

Ability to build and maintain effective working relationships with donors and Center staff.


Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Physical ability to lift and carry and/or push/pull light objects (less than 25 lbs.).

Moderate mobility: duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building


Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dilt, and the like,

All employees recognize that
The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


The purpose of a joh description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family NSC-NON-EXEMPT
  • Job Function Store
  • Pay Type Hourly
  • Required Education High School
This posting is inactive.
Location on Google Maps
  • 433 Robeson St, Fayetteville, NC 28301, USA