Operations Technical Analyst

Atlanta, GA 1424 Northeast Expy NE 30329, 1424 NORTHEAST EXPY NE, Atlanta, Georgia, United States of America Req #21804
Monday, November 14, 2022

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for an Operations Technical Analyst for the Southern Territory Headquarters, located in Atlanta, Georgia.


Job Summary

Operates, facilitates and organizes the movement of data both into and out of the Constituent Relationship Management (CRM) system to support the ongoing data update requirements related to the management of donor activity in the Southern Territory. Serves as a technical resource for data integration and data movement activities.  Works with the Operations Manager and Donor Data Specialist to implement and manage the data integrity and hygiene requirements to maintain data and reporting accuracy.  Works within the allotted schedule for data movement, ensuring that outgoing data is loaded in a timely manner and that incoming revenue files are uploaded in accordance with the accepted Service Level agreement (SLA) for those activities.   Provides technical support to Territorial Headquarters and Divisional staff in the importation and exportation of data from direct marketing, gift processing, and donor research vendors.

Knowledge, Skills, and Abilities

Ability to troubleshoot, build and enhance SQL queries Experience with BBEC (Blackbaud Enterprise CRM) application or equivalent CRM system Experiencing executing and troubleshooting SSIS packages.  Experience in reviewing and troubleshooting store procedures.  Knowledge of File Transfer Protocol (FTP) technologies.   Knowledge of Extract Transform Load (ETL) technologies.    Intermediate level skills in MS Excel Ability to learn and apply new technologies quickly.    Ability to create and build reports using reporting software SSRS.    Ability to query, extract and analyze data from within a CRM System.  


Education and Experience

Bachelor’s Degree in Management Information Systems, Computer Science, or related field, Or 1-3 years of progressively responsible experience managing data and ETL processes.  Or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.  


Physical Requirements/Working Conditions   

Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.  Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Comments:

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.

Application Submittal Period: 11/14/2022 – 12/04/2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

Other details

  • Job Family THQ-EXEMPT
  • Job Function Business Admin
  • Pay Type Salary
  • Required Education Equivalent Experience
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Location on Google Maps
  • Atlanta, GA 1424 Northeast Expy NE 30329, 1424 NORTHEAST EXPY NE, Atlanta, Georgia, United States of America