Seasonal Support Worker

The Salvation Army is an international non-profit organization who has a local presence in Washington, DC and its surrounding communities.  National Capital Area Command (NCAC) serves National Capital Region families and individuals in crisis (Washington, DC; Maryland; Northern Virginia).  Our vision is to have the Greater Washington, DC area be a place where people of all ages live in safe and sustainable communities, in which differences are respected, and people are empowered to learn, work, and worship in freedom.

We are hiring a temporary Seasonal Support Worker at our Woodbridge, VA location to help the Salvation Army serve the community through the Angel Tree Program. We invite you to apply if you want to earn some extra money during the holiday season and are motivated and dedicated to making a difference for the children in our communities.

Employment for this temporary position will end no later than December 30, 2022.

JOB SUMMARY

Under the general supervision of the Corps Officer, the Seasonal Support Worker is responsible for providing social services assistance to community members seeking Angel Tree (toys for children) assistance and assistance with any other seasonal programs offered by the Arlington Corps. The incumbent will schedule appointments, interview community members, determine their eligibility, and perform accurate and complete data entry. The Seasonal Support Worker will assist with sorting, moving, accounting for, and distributing seasonal donations, as necessary.  The incumbent will assist with seasonal program administrative reports and other related duties.  The Seasonal Support Worker may be required to drive in support of the seasonal programs at the Arlington Corps.

EDUCATION AND EXPERIENCE

High school diploma or G.E.D. and two years general office and/or data entry experience in a customer service setting

OR

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS

Valid Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of general office practices and procedures.  Knowledge of Microsoft 365 (ie: Excel, Word, PowerPoint, Outlook).  Knowledge of customer service and best practices.  Knowledge of basic record keeping and statistics reporting.  Knowledge of data entry.  Knowledge of basic math.  Skill in professional telephone communication techniques.  Skill in paying attention to detail, particularly in data base entry and recording numbers.  Ability to work with the public and vulnerable populations.  Ability to remain calm during stressful situations.  Ability to communicate clearly and effectively both orally and in writing.  Ability to respond to and screen callers and clients in a courteous and tactful manner.  Ability to compile and summarize information.  Ability to handle several tasks at the same time and work well under pressure.

MENTAL AND PHYSICAL ABILITIES:

Ability to meet attendance requirements.  Ability to read, write and communicate in the English language.  Ability to perform route mathematical calculations.  Ability to lift and operate hand trucks, and dollies.  Ability to lift boxes of materials, donations.  Ability to load, unload, secure and protect goods.  Ability to set up and break down materials at events.  Ability to interact with the public in a professional manner.

WORKING CONDITIONS

Work is generally performed in a normal temperature-controlled office environment.  During the distribution of donations there may be physical discomforts associated with temperature, noise, dust and dirt.  The position involves moving about the Corps location and surrounding local area where there are fluctuations in temperature due to cold weather conditions.

ADDITIONAL INFORMATION

The core work schedule for this position is Tuesday – Saturday, 8:00 am – 5:00 pm.  However, based on the flow of work, this position may require some flexibility with the working hours.
 

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
 

To apply, please select the “Apply Now” icon at the bottom of this posting.

*Application Submittal Period: 10/21/2022 to 10/31/2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!