Case Aide

Arlington, TX 712 W. Abram Street 76013, 712 W. Abram Street, Arlington, Texas, United States of America Req #21898
Friday, September 23, 2022


Provides daily supervision, monitoring, reporting, and technical support services to clients in a residential substance abuse treatment setting; maintains appropriate records in addition to ongoing written and verbal communication with clinical and other professional staff in relationship to daily client activities; facilitates an emotional and physical environment conducive to enhancing positive client morale and stabilization.

ESSENTIAL FUNCTIONS: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Monitors daily activities and ensures client program participation; ensures the safety, cleanliness, and orderliness of program environment; ensures clients maintain appropriate attire and personal hygiene; observes clients for safety, health and risk potentials.

Communicates with members of the clients’ treatment team as may be requested for purposes of providing additional client information; communicates all major incidents to clinical supervisor and primary counselor in writing and orally; facilities ongoing information exchange.

Monitors facility egress and ingress of clients to include the examination of all personal belongings either brought in by, or brought to, the client; monitors visitors on visitation.

Transports clients to and from parole, medical, dental, and mental health appointments.

Transports clients from prison facilities throughout the State of Texas to the Carr P. Collins Social Service Center for program admission.

Provides necessary crisis intervention; ensures 24 hour monitoring of clients.

Maintains and monitors inventory of linens, hygiene products, medical, furnishings, office supplies, technical

and clinical program forms.

Monitors clients’ behavior, attitude and social interaction with peers and staff.

Conducts discharge of clients according to program procedures.

Performs diagnostic Breathalyzer testing and collects samples for urinalysis.

Documents and maintains clients’ self-administration of medication.

Participates in required continuing educational programs.

Distributes written communication and documentation to clinical staff.


Monitors clients’ as prescribed and in accordance with program policies and procedures.

Performs other related work as required.


General Office Equipment Diagnostic Breathalyzer

Multi-line Telephone Computer



High School Diploma or G.E.D.


One year experience performing security or social service work is preferred.


Valid Texas Driver’s License


Knowledge of causes and treatment of substance addiction and abuse.

Knowledge of The Salvation Army mission, philosophy, culture, protocol, and organizational structure.

Ability to monitor client behavior and daily activities to determine when crisis intervention is needed and to effectively communicate client behavior to clinical and supervisory staff.

Ability to effectively and efficiently organize and maintain records.

Ability to use discretion and independent judgment when either addressing or resolving Substance Abuse

Program matters.

Ability to maintain security of confidential records.

Ability to present a positive and professional image of The Salvation Army.


Ability to meet attendance requirements.

Ability to read, write, and communicate the English language effectively.

Ability to communicate clearly and effectively both orally and in writing.

Ability to relate well with a variety of people.

Ability to exercise good judgment and make responsible decisions with a minimum of supervision.

Ability and willingness to work from a team approach.

Ability to empathize and serve as a role model.

Ability to exhibit personal integrity, mature judgment, and emotional stability suitable to the job.

Ability to provided evidence of no substance abuse for a minimum of two (2) years.

Ability and willingness to become involved in a twelve-step program is preferred.

Ability to adhere to The Salvation Army Mission Statement by practicing respect, esteem, and dignity toward all mankind.

Ability to operate and answer a multi-line telephone.

Ability to stay awake and alert while on shift.

Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture, and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)


Work is performed in a substance abuse treatment program environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.

Work may be performed in an office environment where
there are little or no physical discomforts associated with changes in weather
or discomforts associated with noise, dust, dirt and the like but not limited
to the office environment. 

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please complete our on-line application using the apply button at the bottom of the posting.

Application submittal period: 9/23/22 – 9/30/22 

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family TX-NON-EXEMPT
  • Job Function Case Management
  • Pay Type Hourly
  • Hiring Rate $13.50
  • Travel Required Yes
  • Required Education High School
Location on Google Maps
  • Arlington, TX 712 W. Abram Street 76013, 712 W. Abram Street, Arlington, Texas, United States of America