Social Services Program Coordinator I

724 Dale Ave SE, Roanoke, VA 24013, USA Req #21981
Monday, September 19, 2022

The Salvation Army, Potomac Division an internationally recognized non-profit, faith-based organization, has a job opening for a full-time Social Services Program Coordinator I at its Roanoke, VA location.

Position Summary

Under the general supervision of the Corps Officer, the Social Services Program Coordinator I manages and monitors the administration of the Corps’ social service programs including but not limited to emergency services, seasonal programs (Thanksgiving, Angel Tree, summer youth camp registration, etc.), and referrals for emergency living accommodations; administers and manages emergency financial services like rent, mortgage, utility, as well as food, clothing, and furniture assistance to effectively meet the needs of the community; manage and monitor various special seasonal projects such as Christmas, Thanksgiving, and summer camps; administers the program budget and assists in securing the funding for programs; assist in writing grants and ensure program operations are in compliance with established policies and procedures; serve as leader in the community by performing public speaking and promoting program services; position may require some evening and weekend work hours.



Knowledge, Skills and Abilities

Knowledge of principles and practices of social service program development and administration. Knowledge of state, local, and federal regulations governing social service programs. Knowledge of social service resources and agencies in the community. Knowledge of principles and practices of crisis intervention counseling and assessment as well as dynamics and issues of domestic violence, sexual abuse, mental illness, substance abuse, causes of homelessness, etc. Knowledge of principles and practices of budget administration. Knowledge of basic principles of contract compliance, grant funding and management. Knowledge of database processes and use of spreadsheets. Knowledge of principles and practices of public relations and effective communication. Ability to provide leadership in the community to promote program services. Ability to perform public speaking. Ability to motivate, lead, supervise, and evaluate subordinate staff. Ability to develop and enforce program policies and procedures. Ability to audit client records to ensure accuracy, completeness, and confidentiality.

Ability to maintain confidentiality of client and social service-related information. Ability to meet attendance requirements. Ability to read, write, and communicate the English language.

Ability to perform basic mathematical computations.


Education and Experience

Bachelor’s degree from an accredited college or university in Social Work, Human Services or Business Administration, or related field; and Three years of social services experience; or

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

LGSW, LICSW, LPC, CAC preferred.

Physical Requirements

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, lifting and carrying (less than 25 lbs.) 5-10% of work time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

Work is performed in a normal office environment where there are little or no physical discomforts associated with weather or discomforts associated with noise, dirt, and the like.



Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

*Application Submittal Period: 09/19/22 – 10/15/2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family PMC-NON-EXEMPT
  • Job Function Social Services
  • Pay Type Hourly
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Location on Google Maps
  • 724 Dale Ave SE, Roanoke, VA 24013, USA