Outreach Coach & LifNavtive - Richmond,KY

Berea, KY, USA ● Lexington, KY, USA ● Richmond, KY, USA Req #21378
Tuesday, November 8, 2022
The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for an Outreach Coach/LifNavtive for the Kentucky - Tennessee Territory, located in Richmond, KY.

Job Summary:
The Outreach Coach is often-times the primary contact for households experiencing homelessness obtaining all necessary signed documents, assessing family for needs, guiding families in goal setting around core areas of service, referring family to needed partners or providers in the community, and updating progress in the shared database until family exits the program. The Outreach Coach works one-on-one with a participant in a collaborative process to help identify and achieve goals. An Outreach Coach strives to serve the whole household, keeping the participants in the driver’s seat, and being aware that households are the experts on their own strengths and perceived challenges ahead.

Knowledge, Skills, and Abilities:
Ability to demonstrate excellent documentation skills. Ability to guide and motivate. others toward achieving goals. Ability to convey non-judgmental and open personal qualities with a clear sense of boundaries. Ability to possess a strong sense of and respect for settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate. Ability to interpret the Agency to the community in a positive manner. Knowledge of The Salvation Army Mission, philosophy, culture, protocol, and organizational structure. Ability to build relationships internally and externally through communication efforts with other agencies and the community. Ability to demonstrate credibility in all interactions and demonstrates the ability to effectively build a network of contacts and resources that would benefit The Salvation Army and those experiencing homelessness. Ability to create and maintain high performance standards that capitalize on opportunities to build support by developing relationships that drive results. Ability to effectively communicate through oral, written, and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it, plan, and deliver communication that makes an impact and persuades the audience. Ability to plan work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision. Ability to work collaboratively with others to achieve goals and objectives. Ability to hold self and others accountable for team performance; motivates and encourages all members to work together to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others.

Education and Experience:
Bachelor’s Degree in Social Work or a related field. Experience and demonstrated interest in working with people experiencing poverty. Knowledge of community resources and counseling/coaching/social work practices

Possess a valid driver’s license. Ability to legally operate a motor vehicle and provide own transportation.

Physical Requirements/Working Conditions:
Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Work requires the ability to lift and carry and/or push/pull light (less than 25lbs.) materials, supplies, and equipment. Light mobility: duties are usually performed by a combination of standing, walking, and primarily sitting.

Additional Comments:

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this post. Application Submittal Period: 11/08/2022 – 12/31/2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer

Minorities/Women/Veterans/Disabled To apply, please complete our on-line application at


Other details

  • Job Family KT-NON-EXEMPT
  • Pay Type Hourly
This posting is inactive.
Location on Google Maps
  • Berea, KY, USA
  • Lexington, KY, USA
  • Richmond, KY, USA