Resort Restaurant Busser

Job Purpose:

Provides servers and guests with a clean and stocked dining room

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Ensures safe and sanitary dining areas by cleaning table and chair surfaces, replacing used tablecloths, plates, cups and utensils, sweeping floors, transporting bus carts to the dishwashing station, disposing of all trash, and resetting tables as needed. - 50%
2. Provides guests with service by acknowledging and welcoming guests entering the restaurant, taking beverage orders, delivering requested beverages, and responding to guest requests. - 15%
3. Ensures restaurant stations are stocked and clean by placing delivered water, food supplies, cups and condiments in the server stations in the kitchens, and cleaning coffee machines, soda machines, sinks, shelves and counters according to established procedures. - 15%
4. Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner. - 10%
5. In the absence of a Host/Hostess, provides guests with service by taking food orders over the phone, relaying food order to servers, acknowledging and welcoming guests entering the restaurant, documenting guest count, alerting servers and guests when table is available, seating guests, and responding to guest requests. - 10%

Job Specifications:

Education and Experience:

Essential:

• Current food handlers card

Desirable:

• Bussing experience
• Server experience
• Guest service experience

Skills and Knowledge:

Essential:

• Ability to work effectively with team members and guests
• Ability to communicate effectively in the English language
• Ability to maintain professionalism and composure
• Ability to understand verbal directives and written instructions
• Ability to routinely lift and carry 50 pounds
• Ability to accept constructive criticism
• Ability to complete forms and documents
• Ability to stand and walk for up to 8 hours at a time
• Ability to bend, stoop, push and pull
• Ability to appear for work on time

Desirable:

• Multi-lingual

Supervisory/Managerial Accountability:

Direct:    None

Indirect:  None