Service Technician - Draper

Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and regardless of which role you choose, you have a direct impact on Swire Coca-Cola, our products, and the communities we call home.

At Swire Coca-Cola, our commitment to excellence is what guides our actions with our employees. We offer a comprehensive benefits package for full-time associates which includes: Medical, Dental, Vision, 401K, Paid Vacation, Paid Holidays and Company Discounts.

What does a Service Technician do at Swire Coca Cola?
Visit customers in assigned geography to diagnose and repair moderately complex Coca-Cola beverage equipment provided to customers for resale of Coca-Cola products. Equipment includes coolers, vending machines, and payment systems. Visits (service orders) are generally scheduled through assigned dispatcher but can be technician generated proactively. Works under limited supervision

Responsibilities

• Diagnose vending machine (including payment systems) & cooler equipment at customer location to determine work, parts & materials needed and then repair equipment
• Travel to and from customer locations in assigned area.
• By use of handheld device; document travel, labor, and materials (parts and supplies) use for each activity.
• Effective and appropriate interaction with customers, management, and associates.
• Upon completion of service call, clean and sanitize equipment, clean work area.
• Correctly check in and out equipment and materials (parts and supplies).
• Maintain accurate materials inventory ($6-$8K est. value). Maintain a clean, organized, and safe vehicle.
• Attend meetings as assigned
• Assist with special projects and events as assigned
• Assist other associates as assigned
• Performs other duties as assigned.

Requirements

• High School Diploma (or GED) required
• Experience in diagnosis & repair of consumer or commercial appliances preferred
• 1+ years beverage experience preferred
• Customer/client service experience preferred
• Must be able to demonstrate proficiency in SAP CONA, Microsoft Outlook, and PDF reader on an iPhone and/or iPad type device
• ​​Must be at least 21 years of age
• Must have a valid driver’s license, possible DOT requirements (Medical Card)
• Driving record must meet Swire’s vehicle policy requirements
• Ability to work weekends and holidays as assigned
• Ability to work with minimal supervision
• Ability to lift a minimum of 50 pounds
• Ability to complete Fundamental Skills certification within 90 days of hire required
• Ability to complete equipment manufacturing and company training within 180 days of hire required

Swire Coca-Cola is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.