Specialist, Program Responsibility

Virtual Req #270
Monday, October 3, 2022

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.


 Step Up For Students offers an excellent benefits package:

Medical - HSA/FSA - Dental - Vision     
Company Paid Disability - Life Insurance
401K Match - T
uition Reimbursement

Generous Time off Policy -  Professional Development 

Position Overview

This position is responsible for supporting the Risk department and reports to the Risk, Program Responsibility Manager.  The Program Responsibility Specialist will be the initial point of contact for all day-to-day compliance-related activity for an assigned scholarship program.

Essential Functions

  • Assist with monitoring, reviewing, and recording all emails related to allegations or concerns of fraud or misrepresentation of eligibility and/or reimbursement information.
  • Assist with the research/investigation of allegations or concerns of fraud or misrepresentation of eligibility and/or reimbursement information.
  • Responsible for requests to vet students, families, schools.
  • Assist with execution of monthly or quarterly cross-checks provided to SUFS by the FLDOE.
  • Assist with execution of bi-annual public-school cross-checks provided to SUFS by the FLDOE.
  • Assist with preparation of subpoenaed documentation.
  • Assist on special projects pertaining all current and new scholarship programs.
  • Assist with User Acceptance Testing related to new projects, and improvements to current systems.
  • Assist with escalations from other departments regarding compliance issues.
  • Draft new and/or updated documentation related to new programs or changes to existing programs.
  • Identify process deficiencies and initiate corrective actions by informing leadership and engaging fully in process improvement.
  • Attend staff, departmental, interdepartmental meetings and other programs assigned by the Program Responsibility Manager, or another member of the Risk management team.
  • Provide ad hoc support for the Risk Department that may include creating reports in excel and word, communicating with external partners,

The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. These duties apply to all programs overseen by Step Up for Students. Incumbent may be required to perform other additional duties as assigned.

Minimum Qualifications

  • Equivalent of 1 year of customer service experience reviewing invoices or similar business documents OR a High school diploma. College courses preferred. 

Knowledge, Skills & Abilities

  • Excellent written and verbal communication skills; ability to communicate effectively with individuals inside and outside the Organization.
  • Proven ability to prioritize multiple tasks at one time in a fast-paced environment and can adapt quickly to change.
  • Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries.
  • Attention to detail.
  • Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations.
  • Proven record of collaboration and teamwork.
  • Proven record of discretion.
  • Microsoft excel and word experience.

Core Values

Step Up for Students believes strongly in two key core values, and it is the responsibility of all employees to demonstrate these values in their everyday work to maintain a positive and effective organizational culture.

  • Everyone is an asset.      
  • Every event is an improvement opportunity.

Physical Demands

•      This position occasionally requires the abilities of standing, walking, lifting or exerting force up to 25 lbs., reaching or stretching, climbing or balancing, and crouching or stooping, speaking, seeing colors and depth perception.

•      This position frequently requires the abilities of hearing.

•      This position regularly requires the abilities of sitting, fingering or manual dexterity, and repetitive motions.

•      This position may require standing for several hours at a time.

Work Environment

This position is an office environment with very limited exposure to any outside fumes, odors, heat and/or weather conditions.

Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $38,200.00
  • Max Hiring Rate $51,750.00
This posting is inactive.