Information Technology Analyst

Montpelier, 1770 Bill Sharp Blvd, Muscatine, Iowa, United States of America Req #770
Wednesday, June 22, 2022
SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including energy, construction, agriculture and transportation.  SSAB operates five state of the art facilities strategically located in key regions across the U.S. 
SSAB has nearly 1,200 highly skilled employees in the U.S.  Jobs at SSAB range from machine operators and sales people to advanced engineers and corporate professionals in HR, finance and more.  SSAB offers challenging careers and comprehensive benefit program designed to keep employees and their families healthy and secure.


This position is responsible for the development and support of assigned applications.  This also includes program documentation, systems operating instructions, application user guides(s) and test plans in accordance with company standards and methodologies.  The position typically works with other IT team members, but may also work closely with business end users to gather requirements, provide training, or resolve issues.  



  • Business Impact
  • Actions have positive impact on both short term and long term results significant to a business unit or operating group including providing the customer with a consistent positive experience
  • Responsible for providing sound business process and technical recommendations and solutions
  • Responsible for reporting accurate project time and status utilizing SSAB’s systems such as Efecte or ServiceNow
  • Responsible for participating in projects that increase the Americas ROI either through cost savings or increased revenue
    • Problem Solving
  • Responsible for analyzing data and drawing conclusions to troubleshoot and resolve break/fix issues in a timely manner
  • Responsible for taking  ownership or escalating issues or activities, even when transferring to another area of responsibility
  • Identify standardized solutions utilizing both business process and applications to resolve issues to meet new and existing business needs
  • Participate in the development of new applications and interfaces to existing systems as well as supporting existing systems ensuring systems are robust and highly available
    • Job Knowledge & Skills
    • Knowledgeable in multiple application areas of responsibility within the team
    • Capable of developing well defined business and functional specifications by working closely with the users
    • Understand and map current business processes and identify future business processes based on user requirements, technical expertise and business knowledge
    • Leadership & Teamwork
      • Able to work within a high performing team environment
      • Accountable for own work & deadlines
      • Coordinate with other team members to resolve issues or complete project tasks
    • Communication Skills
      • Provide initial user training including user documentation and training materials
      • Provide manager with weekly status updates and escalate issues if necessary
      • Communicate effectively with team members and users




    Experience and Competencies


    • Experience working in GUI based application development
    • Experience writing SQL queries, Stored Procedures and Triggers
    • Experience in defining business and non-functional requirements
    • Strong problem-solving and troubleshooting skills
    • Excellent written, verbal and interpersonal communication skills
    • Understands change control processes
    • Ability to work in a small team environment and multi-task


    • PowerBuilder 12+, HTML, CSS, ASP, C#
    • Microsoft SQL Server 2012 or above
    • Work with web application development and mobile device applications
    • Experience in Steel/Metal industry or other manufacturing enterprise or similar product development and support




    • Bachelors degree in computer science, engineering or business administration or equivalent work experience



    The employee will frequently be required to:

    • Operate in an office environment, routinely use standard office equipment such as computers, network tools/equipment, phones, photocopiers and scanners. This role is partially sedentary, however, some handling of materials is required.  This would require the ability to walk, bend, kneel or stand, use of hands to finger, hold and handle, reach with hands and arms and to push/pull, lift or carry items up to 30 lbs.


    The employee will occasionally be required to:

    • This position will periodically require work in the mill environment with some exposure to heat/cold, walking, climbing stairs/ladders, noise and wearing safety equipment/clothing for protection from hazards
    • Drive or travel by airplane


    The position requires the following vision and hearing capabilities:

    • Talking person to person, on the phone, and/or in group settings
    • Hearing in person, on the phone, and/or in group settings
    • Vision at near, mid, and far range



    • Position is full time, exempt
    • Position works an eight (8) hour day shift, Monday through Friday – additional work as needed
    • Travel up to 10% of time in the field or at other SSAB locations



    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    SSAB's vision is a stronger, lighter and more sustainable world.
    SSAB's values form the guiding principals of our company. 
    They shape our culture and characteristics.  They serve as a compass for our actions and behavior, and describe what we stand for.  Values guide us daily in making the right choices and doing the right things.

    SSAB's values are:
    • Driven - Together we create value
    • True - Do what is right
    • Ahead - Future in mind

    Other details

    • Pay Type Salary
    Location on Google Maps
    • Montpelier, 1770 Bill Sharp Blvd, Muscatine, Iowa, United States of America