Service Technician

Charlotte, MI 48813, USA Req #607
Friday, February 18, 2022
The Shyft Group, Inc. embodies a lean culture - not just a lean manufacturing process - to ensure everything from our product planning, to our engineering protocol, to our final assembly and finish processes are highly efficient and carry with them the demand for continuous improvement. 
Although publicly traded, we're entrepreneurial in spirit and carry the core beliefs that hard work and accountability pay off.  We take personal pride in every vehicle we build, every partnership we secure, every process we advance, and every owner and driver we empower to command their road.

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • Life Insurance and Accidental Death and Dismemberment
  • Short Term Disability
  • Long Term Disability
  • 401(k)
  • Tuition Reimbursement
  • Employee Stock Purchase Program
  • Paid Holidays
  • Purchased Vacation
  • Employee Assistance Program


The Service Technician-HDT position is responsible for completing consistent, quality service repairs to company’s vehicles such as truck and emergency response bodies and chassis, motorhome chassis, and specialty vehicles


• Complete consistent and quality service repairs on company’s vehicles such as truck and emergency response bodies and chassis, motorhome chassis, and specialty vehicles

• Document cause and corrections for all repairs

• Learn and retain skills and practices needed to complete assigned duties

• Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested

• Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area

• Perform rework, as needed

• Apply feedback or instructions from Supervisor, as needed

• Complete proper forms and documentation

• Self-check work and inspect prior processes

• Use basic hand, electric, cordless, and pneumatic tools, as required

• Meet service shop goals

• Maintain a clean and safe work area

• Initiate process improvements

• Support 5S in work area

• Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues

• Work in proximity with customers, dealers, and OEMs, as needed

• Solve complex problems with minimal assistance

• Complete reports for travel expenses, as needed

• Other duties as assigned


• Minimum of five years in a service shop environment preferred

• Possess a CDL, or be willing to obtain

• Possess State of Michigan Heavy Duty Truck (HDT) certifications and ASE HDT Repair Certifications (T2 to T8), or be willing to obtain

• Excellent attendance

• Positive attitude

• Strong and consistent attention to detail

• Self-motivated with the ability to stay on task

• Team oriented

• Capable of comprehensive listening (understanding the message(s) that is being communicated)

• Basic computer skills are required

• Willing to:

o Improve self / area / company (including pursuing additional training, if needed)

o Develop a working knowledge of Spartan’s systems (example: AS/400)

• Able to:

o Accumulate tools and equipment required to perform assigned tasks

o Work overtime on short notice

o Embrace change

This job description is intended to outline those functions typically performed by individuals assigned to this classification.  This description is not intended to be all - inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility. The Shyft Group, Inc.  reserves the right to change or assign to this position as required.

The Shyft Group, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, Veteran status or disability. 

Other details

  • Job Family Service Garage
  • Pay Type Hourly
Location on Google Maps
  • Charlotte, MI 48813, USA