Front Desk Coordinator I

We are looking for an incredible Front Desk Coordinator I to join our Robinson Orthodontics team.

Robinson Orthodontics is hiring a full time scheduling coordinator to add to our team!  If you are looking for a quality, upbeat Orthodontic practice to join, and you thrive on serving people in a fast paced, fun environment, then Robinson Orthodontics is the place for you!  

What We Offer

• Competitive salary + bonus structure
• Monday - Thursday full time schedule (approx. 32-34 hours per week) with potential travel between Mint Hill & Waxhaw
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays

• Discounts on braces and clear aligners for you and your family members

What You’ll Do

• Welcomes visitors to the practice and provides information about clinic features
• Exceptional customer service 
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

What You’ll Need

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Customer service experience preferrred
• Basic knowledge of Microsoft Office

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization.  We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.