FiberTite Field Technical Services Supervisor West

Wooster, OH 44691, USA Req #349
Wednesday, November 2, 2022
At Seaman Corporation, every associate is instrumental to our success.  Become a part of our growing team!

FiberTite Field Technical Services Supervisor West  

The FiberTite Field Technical Services Supervisor – West manages the performance of  the FiberTite (FTR) Field Technical Representatives – sets objectives, conducts performance reviews, coaches career and individual development, monitors expenses, work assignments, and day-to-day performance of duties and responsibilities.  The role guides the group towards department goals, ensuring that all team members are productive, and resolves problems as they arise.  From time-to-time, the Supervisor will find it necessary to re-direct and delegate associates activities to address priorities of the business

Key responsibilities for this position include:

  • Manages Performance – Set Objectives, Performance Reviews, Career and Individual Development, Expenses, and Work Assignments
  • Monitor and provide direction, as necessary, to FTR Field Technical Service Associates in the performance of their Duties and Responsibilities, including scheduling.
  • Maintain communication with FTR Technical Service concerning priorities, progress of key matters and project needs.
  • Oversee Training and Development of FTR Field Technical Representatives, mentoring to help individuals achieve competency in the position to fulfill their respective Duties and Responsibilities.
  • Ensure and reinforce training and Best Practices provided by FTR Technical Services and Seaman Corporation to all FTR Field Technical Representatives and Contractors, for new and existing products, systems, and new technology.
  • Maintain communication with FTR Regional Sales Manager(s) to ensure continuity of priorities within the respective region(s).
  • Assist FTR Product Development in coordination of in-field evaluation of new products, systems, and technology.
  • Monitor FTR Field Technical Representative expenses to remain within established budgets, and company policy.
  • Be a conduit of collected market intelligence and Voice of the Customer, communicated to FiberTite management.
  • Assists in the development of International Technical Service consistent with the Strategic Plan.
  • Ensure compliance with company environmental and safety policies.
  • Emulate the Seaman Corporation CARE philosophy in all matters.
  • Other Duties as assigned.

  This position requires:

  • High school diploma or general education degree (GED).
  • 15+ years’ experience in commercial roof systems installation, training, inspection, and investigation, with primary emphasis in thermoplastic membranes (preferably KEE or PVC/KEE).
  • RCI Registered Roof Observer (RRO) is desired or demonstrated equivalent knowledge and experience.
  • Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet 
  • Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet

Seaman Corporation is an EEO/AA Employer.

M/F/Disabled/Vet. EEO statement: “Seaman Corporation values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants based on experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. 
Furthermore, Seaman Corporation is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Seaman Corporation does not discriminate against qualified individuals with disabilities.  If you require a reasonable accommodation, as a candidate for employment, please inform Human Resources.

Other details

  • Pay Type Salary
Location on Google Maps
  • Wooster, OH 44691, USA