Food Server - Part Time - San Diego Zoo Safari Park

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION

The Food Server performs a variety of moderately difficult duties in greeting and taking orders from restaurant guests, serving guests, keeping assigned tables and areas clean and orderly. This position reports to the Lead Food Server, Manager and Supervisor.
  

WHAT YOU WILL DO

• Welcomes and greets guests
• Takes and serves food and beverages orders tableside
• Prepares certain menu items including salads, appetizers, and desserts
• Advises customers’ regarding menu items
• Make Customer Service a top priority
• Politely and professionally answers guests’ questions regarding the Zoo or Safari Park
• Professionally handle difficult situations with employees and guests
• Keeps assigned areas clean, orderly and in a safe condition
• Assists new personnel as needed
• Assists (Lead, Cooks, Manager and Supervisor) as needed
• Assists with special events when needed
• Compliance with the SDZWA and Health Departments uniform standards
• Maintains a passing grade on the County of San Diego Department of Environmental Health Food Handlers exams
• Maintains a passing grade on the Environmental Health Department tests
• Adheres to all SDZWA and department policies and practices
• Performs related duties and responsibilities as required

WHAT WE ARE LOOKING FOR

• JOB EXPERIENCE
  • At least one year of full service or fine dining restaurant experience. 

• SKILLS AND KNOWLEDGE
• Wine, premium beers and specialty cocktails
• Standard menu items and daily specials
• Cash handling procedures
• Safety and sanitation methods used in the preparation and serving of food
• Basic inventory controls and best practices
• Basic usage and care of standard kitchen equipment and utensils
• Guest service standards and policies
• Operate and understand the cash register system
• Proficiently handle cash and credit card transactions
• Understand and carry out oral and written instructions
• Make simple arithmetic calculations
• Communicate effectively (verbal and written)
• Interact tactfully and courteously with guests and employees
• Work effectively in a team environment
• Multi-task and prioritize to meet the demands of business
• Work in a high volume, fast-paced environment
• Work competently with large diverse groups of people
• Perform required clean-up work 

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: Escondido, CA
• Position Type: Hourly, Part-Time, Non-Exempt, Union Position - If selected, there will be fees and dues to be paid to the union
• Hourly Rate: $17.00

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. 

San Diego Zoo Wildlife Alliance is a drug free workplace.