R&D Operations Specialist (Job Req #2022-342)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The R&D Operations team provides support across the entire R&D organization, helping with program status reporting, transfer to manufacturing, training programs, process development, tools development & support, test automation, coordinating centralized support, site-wide social activities, patent applications, and a bunch of other stuff to help the R&D team as a whole be as effective as possible. We are the grease or the glue (depending on the situation!) and get to work with several corporate functions outside of R&D, including facilities, finance, manufacturing, tech support, sales, marketing and IT/IS

 

As part of this team, the R&D Operations Specialist will be the one to help define and use tools and systems to identify what is going on (both in the R&D Operations team and the larger R&D Team) as well as ensure things keep moving in a timely fashion at a sustainable pace.

 

We are looking for someone to join a fun team that is focused on helping Ross Video continue to build some really cool products for some really cool customers. If you enjoy being part of something exciting that has an impact on billions of people across the entire globe, we should talk!

 

Reports to: Sr. Director R&D Operations

 

What we offer 

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.    

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!  

Best of all, you will be part of the Ross Video family, and we've got a pretty energizing environment here.  

 

What the job is all about:

• Work closely with the VP Product Development, the Sr. Director of R&D Operations and the R&D Operation Specialist team to execute the day-to-day activities of the Operations team in an effective and transparent manner   
• Manage inter-/intra- team meetings & Community Of Practice forums (reserve resources, send out invites, capture minutes, track updates meeting-over meeting)
• Track resource allocations for operations service teams to make sure we can execute at a sustainable pace 
• Consolidate project status across the R&D teams and produce department wide reports   
• Arrange for internal training seminars under the guidance of the CTO & VP Product Development
• Develop operational procedures & templates in support of the activities they are responsible for  
• Other related duties as required

 

Who you are:

• Post-secondary education
• Knowledge of Project Management Methodologies (PMI/PMP, Agile Practices like Scrum/Kanban, Waterfall Development)
• Experience working through influence
• Experience in MS Office
• Experience in database and complex data management systems (as a user, not an administrator)
• Coding / Scripting / Macro experience an asset
• Understanding of technical product development and an interest in the Live Video Broadcast market
• Self-motivated    
• Self-sufficient team player
• Willingness to try new things and propose improvements
• Good communicator – oral and written 
• Organized Multi-tasker & great Time Management
• Ability to work in a fast paced and dynamic environment    
• Friendly energy and an engaging level of enthusiasm
• Superb attention to detail
• Post-secondary education, engineering degree is a strong asset.
• PMI Certification will be an asset
• Strong logistics and planning background.
• Familiarity with the product development process and the associated requirements of manufacturing.
• Familiarity with software planning and development.
• Strong knowledge of PM tools. 
• Exhibits strong leadership qualities and is able to delegate tasks and actions.
• Exhibits a sense of humour and inspires confidence and commitment to the job.
• Demonstrates a positive attitude and inspires creativity.
• Demonstrates intuition in decision making.
• Capable of managing several complex projects at a time.
• Can operate with limited supervision in a loosely defined environment.
• Excellent negotiation and interpersonal skills.
• Exceptional written and verbal communication skills.
• Minimum 2 years relevant experience
• Recent graduates with strong relevant co-op experience will be considered
• Experience on large multi-disciplinary development projects an asset
• Valid Driver’s License and access to a vehicle for occasional travel to Iroquois, Ontario 
• Office environment

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.