Director of Human Resources - Latin America (USA)

1900 Summit Tower Blvd, Orlando, FL 32810, USA Req #1589
Thursday, January 26, 2023

The purpose of this role is to be a “hands on” partner and consultant with management to align employee policy and practices with business objectives within Ravago Americas. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the values and priorities of the organization. This position is based in Orlando, FL.


  • Consults with line management, providing general HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
  • Meets regularly with management and employees to ensure business objectives, performance and employee satisfaction are aligned.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Partners with legal to assist international employees with related HR matters.
  • Provides guidance and input on business unit start-ups, restructures, and workforce planning.
  • Identifies training needs for business units and individual career coaching needs.
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • Drives local community stewardship activities, including participation in charitable organizations.


  • Above average organizational, oral and written communication skills.
  • Excellent interpersonal and coaching skills.
  • Demonstrates a high level of confidentiality, use of sound judgment, impartiality and evenhandedness as it relates to employee matters.
  • The ability to communicate challenges and influences a variety of stakeholders effectively.
  • Ability to prioritize and oversee multiple projects in a fast-paced environment
  • Demonstrates superior judgment and excels at utilizing information to build business case and enact positive change.


Education and Experience

  • Bachelor's degree in Human Resources, Business, Organization Development or a related field.
  • 5 – 7 years of progressive leadership experience in Human Resources positions, preferred.
  • Professional HR certification is a plus.
  • Experience with cross-functional and multi-functional project team(s) as a member and/or lead.
  • Working knowledge of multiple human resource disciplines, including staffing, compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
  • Must be proficient using Microsoft Office
  • Experience working in logistics and distribution, manufacturing or warehouse environment a plus
  • Bilingual is Required (English and Spanish)
  • Portugese is Preferred
  • Must be willing to travel 10-15% of the time
  • Experience working in a multiple location environment is a plus

Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.

Other details

  • Pay Type Salary
Location on Google Maps
  • 1900 Summit Tower Blvd, Orlando, FL 32810, USA