Receptionist/ Mailroom Clerk

3009 Portland Ave E, Tacoma, WA 98404, USA Req #388
Friday, December 30, 2022
The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

Close:              February 14th, 2023 @8:59 p.m. PST

Department:   Administration

Reports To:    Mailroom Supervisor                         

Hours:             40 Hrs/Wk – Full Time

Salary:            Based on Salary Matrix + Benefits* 

*The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary:

Responsible for the day-to-day administrative building main phone line and assisting Clients/Visitors and community members with services and programs both on the phone and in person.

Answers multi-line telephone system for the Puyallup Tribal Administrative Complex. Must have excellent interpersonal skills, customer service skills, telephone etiquette and good communication skills. Responsible for posting and logging all incoming mail to the appropriate department.


Position requires good attendance and adherence to all policies including the attendance policy. The employee must be at work from 8:00 am to 5:00 pm Monday – Friday, except for a lunch break.


Essential Duties and Responsibilities
  1. Routes callers to appropriate department.  Answers general questions as appropriate, and as time permits.  Retrieves messages and forwards them on to the appropriate department/individual.
  2. Provide basic and accurate information in-person and via phone/email
  3. Updates external message(s) on switchboard as needed.
  4. Logs collect calls, and routes to appropriate department as per policy.
  5. Prepares daily shipment of outgoing mail by separating mail by department, stamping and logging postal rates to appropriate department.  Prepares monthly postage log sheets, and submits month-end postage log sheets to Administrative Coordinator for billing to each department.
  6. Maintains mailroom appointments electronically
  7. Maintain copy machines and arrange for repairs as needed.
  8. Sort mail to department mailboxes and their various office locations throughout the Tribe.
  9. Distribute UPS, Federal Express and other carrier packages between tribal departments/entities.
  10. Orders supplies for postage machine, and calls for maintenance when needed.
  11. Logs faxes and delivers to appropriate mailbox. Assists community members needing to fax documents.
  12. Takes responsibility for ensuring that needed copy supplies are available to staff using copy machines (stapler, paperclips, binder clips, post-it notes, etc.).
  13. Maintains inventory and orders office supplies for the Mailroom Office.
  14. Works with and maintains confidential information. 
  15. Performs other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.  Proficient in Microsoft Office Suite.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Licenses or Certificates

Must pass a criminal background check prior to and periodically throughout employment.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to operate a personal computer, multi-line telephone, calculator, facsimile and photocopier.
  • Requires the ability to read, write, communicate, and interpret information accurately in English.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee occasionally is required to stand and walk.
  • The employee must occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level is low to moderate.
  • The physical exertion is low to moderate.
  • Work is performed in an office setting.
  • Position may be stressful at times.


The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.


Indian Preference Employer as Required by Law


Native American preference applies and job placements are given on a competitive basis, using job related factors.  Because of the large number of applications received and limited job positions, your application will not guarantee employment.

Other details

  • Pay Type Hourly
Location on Google Maps
  • 3009 Portland Ave E, Tacoma, WA 98404, USA