Back Office Clinic Assistant - Bilingual Required
Planned Parenthood Columbia Willamette (PPCW) is hiring a bilingual Back Office Clinic Assistant to join our East Portland Health Center team!
When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health care and freedom. Our mission is to provide, promote, and protect access to sexual and reproductive health care. PPCW is the largest non-profit family planning and reproductive rights organization in Oregon and Southwest Washington.
The Back Office Clinic Assistant is responsible for providing clinical support to providers and patients related to sexual and reproductive health care. The Back Office Clinic Assistant supports and promotes the mission of Planned Parenthood Columbia Willamette (PPCW) by providing excellent customer service to patients, visitors, and co-workers.
The Back Office Clinic Assistant must have the ability to communicate effectively (verbal and written) with diverse patients and co-workers; must be able to work independently and as part of a team; must have the willingness and ability to adapt to job-related changes; must exhibit excellent customer service skills and be committed to providing the highest level of patient care.
Compensation: Starting rate of pay is $19.29 or more depending upon experience. Annual step increases are determined by the Collective Bargaining Agreement. Bilingual premium pay is $1.63 per hour, with an additional $1.63 paid for interpreter-level skills.
- Up to 4 weeks of paid time off
- 9 paid holidays
- 403b retirement account with matching
- Employee Assistance Program
- Medical, Dental, and Vision coverage at no (or low) cost to the employee
- Employee referral bonuses
- Ongoing professional development and continuing education opportunities
- Public Service Loan Forgiveness Eligibility
- HRSA Nurse Corps Loan Repayment for eligible positions and sites
- Access to group life insurance, disability insurance and other supplemental benefits
Schedule: Full-time (37.5 hours)
| Monday | Tuesday | Wednesday | Thursday | Friday |
| 7:45am - 3:45pm | 9:45am - 5:45pm | 8:00am - 4:00pm | 10:00am - 6:00pm | 8:30am - 4:30pm |
- High School Diploma or equivalent.
- Bilingual skills.
- 2 years of work experience in a customer service or high-volume role.
- Ability to perform all of the essential functions of the job with or without reasonable accommodation.
Preferred Qualifications:
- Experience with electronic health records (EHR)
- Experience in medical office settings and/or positions that included direct patient contact, taking vitals, drawing blood samples and/or assisting a healthcare provider, including veterinary assisting.
- Medical Assistant, Phlebotomy, EMT, or CNA Certification
Planned Parenthood Columbia Willamette is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, marital status, age, mental or physical disability, genetic information, application for workers’ compensation benefits, use of statutory protected leave, veteran or military status, pregnancy, union activity, or any other characteristic or status protected by applicable federal, state or local laws. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Other details
- Job Family Patient Services
- Pay Type Hourly