Youth Systems Navigator

The Youth Systems Navigator will work closely with agency staff, internal departments, and external partners to facilitate the availability and accessibility of resources for program participants. This position requires strong coordination skills, relationship-building abilities, and a commitment to improving the lives of our community members.

Duties 

• Coordinate with agency staff to ensure that resources are current, relevant, and readily available to program participants.
• Collaborate with internal departments to gather and maintain a comprehensive database of resources, including but not limited to housing assistance, healthcare services, educational programs, employment opportunities, and social support networks.
• Maintain regular communication with external partners, such as community organizations, government agencies, and service providers, to identify available resources and establish referral pathways for program participants.
• Develop and maintain strong relationships with external partners to facilitate seamless access to services and resources for program participants.
• Assist program participants in navigating available resources and connecting them to appropriate services based on their individual needs and circumstances.
• Provide ongoing support and follow-up to ensure that program participants receive timely and effective assistance from resource providers.
• Keep accurate records of resource utilization and participant referrals, ensuring data integrity and confidentiality.
• Stay informed about emerging resources, trends, and best practices in social services and community development to enhance program effectiveness.
• Participate in team meetings, trainings, and professional development activities as required.
• Works closely with Director and Associate Director to identify strategic partners.
• Supports with coordination of collaborative meetings.
• Performs other duties as assigned by Director or Associate Director.

Qualifications and Experience Requirements  

• Proven experience in resource coordination and community outreach roles.
• Strong interpersonal and communication skills, with the ability to establish rapport and collaborate effectively with diverse stakeholders.
• Knowledge of social services, community resources, and referral systems.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Proficiency in computer applications, including Microsoft Office Suite and database management software.
• Commitment to upholding ethical standards, confidentiality, and cultural sensitivity in all interactions.
• Ability to work independently as well as part of a team in a fast-paced and dynamic environment.
• Valid driver's license and access to reliable transportation may be required.

Education and Certification Requirements 

• Bachelor's degree in social work, human services, community development, or a related field. 
• Successfully pass all post offer, pre-employment screening requirements, including criminal background check, drug test and provide proof of eligibility to work in the United States.  

Other Requirements  

• Must have reliable transportation and State required automobile insurance coverage and valid Class C California driver’s license (mileage to be reimbursed).  
• Clean driving record.  

Physical Requirements

To perform this job the individual must be able to carry out all essential functions satisfactorily.  Reasonable accommodations may be made to enable qualified individual with disabilities to perform the essential functions of the job. 

• Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
• Must be able to speak and hear well. 
• Good vision is imperative. 
• Occasionally required to stoop, kneel, crouch or crawl. 
• Employee will be required to lift and/or move up to 25 pounds without assistance.

Expectations for All Para Los Niños Staff

Candidates for employment at a Para Los Niños, regardless of position, will consistently demonstrate the following:

• Unwavering belief in and commitment to fulfill the mission of Para Los Niños.
• Deep commitment to the success of all PLN students and families.
• Commitment to excellence and high standards -- for self, students, and colleagues.
• Continuous learning by engaging in reflection, self-assessment, and individual professional development.
• Use of data to inform decisions and drive continuous improvement.
• Ability to thrive as a member of a collaborative team.
• Self-motivation and initiative with solutions-oriented disposition.
• Belief in and ability to develop respectful relationship with parents and children marked by sensitivity to the students’ cultural and socioeconomic characteristics.
• Excellent oral and written communication skills.
• Ability to effectively handle challenging situations.
• Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
• Regular, punctual attendance and professional appearance.

Para Los Niños is an Equal Employment Opportunity Employer

It is the established policy of Para Los Niños (PLN) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. PLN also prohibits discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.