Universal Banker - Floating

Memphis, TN, USA Req #436
Thursday, March 24, 2022


To assist members with all financial needs. To provide excellence service to members while promoting CU product features and benefits to potential and current membership. To assist branch leader with reaching all sales goals set for the branch. To be a sales leader flexible to move among branches as needed.

1. Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, excellent service and accurate member transactions.

2. Interviews potential loan and new member applicants to collect and enter loan information, and uncover any additional needs.

3. Assist with ongoing marketing campaigns and sales promotions within the branch to increase sales volume.

4. Seek for additional opportunities to service each member financial during the member interaction.

5. Up sell additional credit union products to members during account opening.

6. Up sell additional credit union products to members during loan application process.

7. Assist management with tracking of teller referrals for sales accuracy.

8. Promote and explain other CU services such as IRAs, certificates of deposits, credit cards, ancillary products, and safe deposit boxes.

9. Cross train in Assistant Branch Manager role.

10. Assist in teller area as needed, processing member transactions including but not limited to deposits, withdrawals, transfers, money orders, cashiers’ checks and loan payments.

11. All other duties as assigned.

 High school graduate or equivalent. Some college preferred.

REQUIRED KNOWLEDGE: Knowledge of Credit Union policies and procedures. Thorough knowledge of Credit Union products and services.

REQUIRED EXPERIENCE: Three years experience in financial institution/lending and/or sales environment.


Strong communication skills
Organization skills
Ability to operate related computer applications and related business equipment
Strong attention to detail
Ability to multitask & meet deadlines

WORKING CONDITIONS: Typical office environment

Other details

  • Pay Type Hourly
Location on Google Maps
  • Memphis, TN, USA