Cyber Sales Agent

Cruise.com one of the internets largest cruise sellers.

Position is remote offering attractive base pay plus a generous commission plan. Opportunity to earn $40,000 to $65,000 plus.

• Must be able to work a 40-hour, five-day workweek on flexible shifts including weekends based on a Bid Shift program.

JOB DESCRIPTION:

Do you find joy in helping clients check off items on their bucket lists? Do you keep the world at your fingertips and enjoy the challenge of matching clients with the right ship, tour, itinerary or adventure? Our professional travel consultants rely on our superb and modern technology (which we design and maintain) and the rich content that is a readily available resource to create just the right trip in a myriad of pricing options. Thanks to our volume, our agents have access to significant closing tools which allow them to build long-term relationships with our customers. We describe ourselves as “High Tech and High Touch” because of our dedicated customer service division that works in tandem with our team of Sales Agents. Our in-house Training and Development department keeps our agents knowledgeable and engaged, because we succeed together. If this excited you we would love to have you join and build a long-term career with us, becoming part of our Cruise.com family.

Skills Required to Build your success:

• Minimum of 2 years of recent cruise sales experience selling multiple cruise lines (in person or on the phone).
• Must have strong cruise line product knowledge (personal cruise travel experience is a plus)
• Ability to work from home (home-based position)
• Must be highly proficient in sales and closing techniques
• Excellent English verbal communication skills (Fluency in a second language is a plus)
• Computer literate, ability to learn Cruise.com technology
• Strong analysis and problem solving skills
• Must be able to work a 40 hour, 5 day workweek on flexible shifts.
• Employee must meet all of the internet/computer/equipment/home office requirements

A Day in the Life (Job Duties):

• Take inbound cruise.com sales calls, inquiries, and customer service calls.
• Address callers questions concerning all aspects of cruise vacations
• Closing the sale of a cruise booking and “up selling” cruise packages to maximize revenue
• Provides high levels of service to the customers with professionalism and cruise product knowledge
• Sells Allianz Travel Insurance
• Performs other duties as assigned

PHYSICAL REQUIREMENTS:

• Ability to sit for up to 8 hours

Ability to see and read 6 x 2 inch display monitor

Cruise.com is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

EOE of Minorities/Females/Vets/Disability/Sexual Orientation/Gender Identity.