NFM - Banner KS

Customer Pick Up Specialist

Kansas City, 1601 Village West Pkwy, Kansas City, Kansas, United States of America Req #1475
Thursday, September 22, 2022
At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here are a few reasons why: A FUN, stable work environment, with no lay-offs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $18.30 - 22.77 hourly


Job Description: Your Piece of the Puzzle


Do you tend to leave a lasting impression on people? If so, we are looking for a friendly face to join our warehouse Customer Pick Up team! You will be the last person our customers come in contact with. Your job will be to assist the customer in getting the merchandise quickly and securely into their vehicle.


Job Duties: A Day in the Life

  • Greet: Meet customer at their vehicle promptly and with a helpful smile
  • Inspect: Uncrate, apply fabric coating and re-crate merchandise. Examine product for flaws
  • Load: Wrap and secure merchandise into customer’s vehicle without damage
  • Confirm: Check that the customer received their correct merchandise and complete appropriate paperwork
  • Report: Track daily progress and immediately report discrepancies, errors or potential roadblocks to supervisor


Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.


Qualifications: Can You Check These Boxes?


  • Must be 16 years of age
  • 1-year labor or warehouse experience preferred
  • 1-year customer contact experience preferred
  • High school diploma or GED preferred
  • Positive, upbeat attitude
  • Ability to lift/push/pull required weights
  • Ability to work night, weekend and/or early morning hours based on business needs
  • Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Benefits: What’s in It for You?

  • As a part-time member of our NFM Family, you will enjoy:
  • Competitive pay Paid holiday and paid time off
  • Staff discount on merchandise (Collectively, NFM staff has saved almost $2 million on purchases in the last 12 months)
  • Tuition reimbursement
  • Paid training
  • 401(k) with company matching
  • Employee assistance program
  • Career development and advancement opportunities

Nebraska Furniture Mart is an Equal Opportunity Employer

Other details

  • Job Family Warehouse
  • Job Function Non-Manager
  • Pay Type Hourly
Location on Google Maps
  • Kansas City, 1601 Village West Pkwy, Kansas City, Kansas, United States of America