Internal & Family Medicine Nurse Practitioner/ Physician Assistant (Diabetes Mgmt. preferred)

Policy Name

Advance Practice Diabetes Provider Description and Responsibilities

Department

Internal and Family Medicine

Effective Date

Last Revision

Policy Owner

Clinic Manager

Job Title

Internal and Family Medicine Advance Practice Diabetes Provider

Job Description

To provide guidance and support in the Internal and Family Medicine Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Working Conditions

Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients.  Interactions with others in constant and interruptive.  There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice.  Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur.  Also, occasional stress from multiple responsibilities. 

Job Responsibilities

·         Represent MMC in a courteous and professional manner

·         Performs an appropriate physical exam, obtains complete medical history and documents visit in the EMR system

·         Orders appropriate laboratory and diagnostic procedures

·         Administers medications and injections in compliance with state law and clinic guidelines

·         Collaborates with physicians in managing patient needs, when necessary

·         Triage patient calls and provide consultation

·         Provide patients/family with proper education concerning medication and treatment(s), especially for patients who need in office diabetes-related education and/or coordinating more comprehensive diabetes education by utilizing available resources

·         Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients

·         Must complete all Healthstream assignments on time

·         Plan, prioritize and organize work load to maintain efficient patient/client operation in the department

·         Communicates with patients about lab results, questions, medications, symptoms etc.

·         Chart all communications/interactions in the EMR system

·         Provide prompt, efficient, and accurate patient service

·         Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach

·         Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.

·         Be knowledgeable of and adhere to all MMC policies and procedures. 

·         With instruction, perform other duties as required or assigned

Required Skills

·         Excellent customer service skills

·         Strong skills in communicating effectively with co-workers, providers, and patients

·         Ability to conduct daily functions in an appropriate, professional, and compassionate manner

·         Ability to manage/prioritize multiple tasks in an efficient and timely manner; attention to detail and well organized

·         Teamwork attitude

·         Flexibility to respond to changing demands

·         Ability to react calmly and competently in stressful/emergent situations

·         Effectively utilize computer systems and programs that are necessary to complete daily tasks

Education/Experience Requirements

- MSN required. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved nurse practitioner program.

-Minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner or physician assistant experience

-Strong preference for experience in an diabetes practice and/or certified diabetes education designation.

-CDE not required, but preferred

MMC Vision, Mission, and Values

Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.

Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.

Our values guide our actions as we strive to carry out our mission.

-         A progressive approach to advances in medicine and changes in the health care delivery system

-         Responsive to patient and community needs

-         Collaborative with other physicians, hospitals, allied health providers and the community in improving health care

-         Professional, ethical and socially responsible

-         Team-oriented management and leadership

-         A positive, open and responsive work setting