CAO Funding Specialist
Position: CAO Funding Specialist
Supervisory Responsibility: None
In This Role, You Will…
Be responsible for processing, verifying, and funding incoming sales finance applications accurately and in a timely manner.
Responsibilities:
- Proactively and accurately audits and funds sales finance credit applications received into application system.
- Works with/notifies underwriters or Manager on duty of significant errors during the contract audit process.
- Periodically reviews pending funding packets (apps, contracts, invoices, etc.) that have not funded for follow-up with the dealer/merchant to finalize and complete.
- Contacts Sales Finance dealers with answers on credit applications and sales contracts.
- Maintains accurate and complete records on sales finance packages processed and funded.
- Works with Underwriters and ensures all approval stipulations are met prior to funding.
- Works with Funding and Compliance Manager to provide verifications of employment and residence, receipt of merchandise.
- Solicits and cross-sells other loan products at verification.
- Ensures that sales finance and home improvement contracts adhere to all local, state, and federal laws as well as Mariner Finance compliance procedures
- Answers incoming telephone calls, answers customers’ questions, and ensures that clients receive superior customer service.
- This position may require working a non-traditional schedule as worked out with the Manager and Operations Center Assistant Vice President. Evenings, weekends, and holiday hours may be included.
- May perform additional functions depending on demand and center staffing in order to provide consistent quality customer service. Other functions include but are not limited to: completing and processing loan applications, contacting customers, answering phones, photocopying, filing, etc.
Required Qualifications:
- High school diploma or equivalent.
- One (1) year of customer service experience.
- One (1) year of experience working within an office environment.
- Proficiency in utilizing a variety of office equipment and engaging in varied duties where time management and strong attentiveness to detail and accuracy are required.
- Excellent interpersonal skills, including phone handling and strong communication, demonstrated through prior work experience.
Preferred Qualifications:
- Some college coursework.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
IND3
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, marital status, age, religion, national origin, sexual orientation, disability, or status as a disabled or Vietnam era veteran. Drug/Alcohol/Smoke-free workplace.Compensation: Hourly Rate (commensurate with experience)
Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including:
- Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
- Vision Insurance
- Dental Insurance
- Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
- Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
- 401(k) and Company Matching Contributions
- Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
- 11 Paid Holidays
- FMLA
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Referral Incentives
- Education Assistance Program
- Complimentary FIMC Membership Plan
- Access to industry-specific training programs
- Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.
Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.
For additional information, please visit: https://www.marinerfinance.com/careers/benefits/
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
Other details
- Pay Type Hourly
- 8211 Town Center Dr, Nottingham, MD 21236, USA