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International Agent

4799 Aviation Pkwy, Atlanta, GA 30349, USA Req #121
Tuesday, January 3, 2023

Lynden Logistics, a member of the Lynden Family of Companies, has roots in transportation going back more than 100 years. We are a full-service transportation and logistics provider. From complex global projects to home deliveries, and everything in between, we’ve got the right service to meet your needs. We are a “one-stop shop” for any transportation or shipping need with a special focus on the markets of Alaska, Hawaii, Puerto Rico, Canada, and other U.S. and global locations operating out of over 10 US states, Puerto Rico, and Canada. Lynden Logistics is committed to creating a work environment that motivates and challenges our employees by providing them with training, the ability to expand their knowledge in our industry, and the opportunity to grow in their responsibilities and encouraging innovation and excellent customer service in their jobs.

Lynden Logistics, Inc. is looking for someone who is enthusiastic and self-motivated to join our dynamic operations team! We are looking for an individual who takes pride in finding solutions to problems that meet the expectations of your customers and thrives in positions where no two days are the same. If this describes you, then you’re the person we are looking for!

The Team
The Lynden International Operations team handles all aspects of international air export and import, as well as domestic ocean for our off shore markets including Hawaii, Puerto Rico, Alaska and Guam, including customer service, daily movement of freight and documentation activity.

Why you want to work for Lynden Logistics, Inc.

Compensation – Competitive pay with a discretionary bonus program
Healthcare – Medical, dental and vision plans
Paid Time Off – 17 days paid time off, PTO days increase with years of service
Holidays – 8 paid holidays
Retirement Plan – 401K with up to 50% of the first 6% contributed matched 
Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you
Tuition Reimbursement program

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Daily coordinating movement of freight, including determining routing to meet customers economic and time requirements.  Includes Quoting internal and external customers both here and abroad. Arrange pickup and transfers to correct terminal locations to insure cut off times are met.  Manual entries in multiple systems per shipment. Tracking and updates sent to all parties involved. 
  • Perform all aspects of customer service and carrier relations (negotiating rates & services and securing spot quotes with carriers to increase profits and reduce customer costs) through direct communication with customers and agents, and maintaining a professional image and insuring quality service.  This includes communication and coordination with foreign agents utilizing both verbal and written communications.
  • Manage relationship with vendors and carriers to maintain a quality level of service. 
  • Knowledge of import and export routing and documentation. Both Air and Ocean
  • Able to set and meet deadlines per internal and external customer expectations.
  • Knowledge of regulatory compliance for import and export
  • Have knowledge of Customs Business – such as Customs Bonds, Importer Security Filing.
  • Client SOP creation and maintenance
  • Identify and analyze customer requirements and ensure internal processes meet or exceed these.
  • Ability to troubleshoot at times of difficulty.
  • Process shipment documents, including filing of paperwork.
  • Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode
  • Proactively work with government agencies and customs authorities to resolve issues
  • Analyze current market to ensure competitive rates and profitability and quote shipping rates to customers.
  • Ensure invoicing of customers is accurate to quoted and contractual obligations, and approve invoices for payment and submit to the general office for payment.
  • Occasional overtime depending on the workload
  • Possible on-call scheduled for weekend

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Minimum requirement is high school diploma plus 4 years of international freight experience, or 4-year college degree and 1-year international freight experience.   Degree in logistics field preferred.   


Good written and verbal skills to effectively present information in writing and in person in one-on-one and small group situations to customers, carrier representative, company sales personnel and other coworkers.  Ability to read and comprehend detailed instructions, procedure manuals, tariffs, and other technical and professional material.  Ability to write routine reports and correspondence.



Ability to calculate freight rates, including the effect of Dimensionalizes weight, and amounts such as percentages, volume, and discounts.



Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.  Ability to make quick decisions in a fully competent, independent manner with little supervision.



Intermediate Microsoft Word, Excel and Outlook user

Familiarity with 10-key

Good organizational skills

Foreign language skills a plus

Ability to possess and maintain a TSA Security Threat Assessment (STA) with a status of Passed, or a TSA recognized equivalent. TSA recognized equivalents include a Secure Identification Display Area (SIDA) badge, Commercial Driver’s License (CDL) with Hazmat Endorsement issued within the 50 States or District of Columbia, the Transportation Worker Identification Card (TWIC), or Free and Secure Trade (FAST) card issued by U.S. Customs and Border Protection. STA’s will be submitted by Lynden International upon job offer and renewed thereafter. Recognized equivalents must be current at time of application and successfully renewed by the applicant thereafter.

physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit; handle office equipment, keyboard, tariffs, manuals, and a multitude of office forms and files; and, talk and hear over the telephone or in person.  The employee is occasionally required to stand and walk.  Specific vision abilities required by this job include close vision and the ability to adjust focus.  


WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.

Successful candidates must pass pre-employment drug test and background screening.

Lynden Logistics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests and we will work with you to meet your needs.

Other details

  • Job Family 1900-Office Operations
  • Pay Type Hourly
  • Min Hiring Rate $22.00
  • Max Hiring Rate $26.00
  • Travel Required No
  • Required Education High School
Location on Google Maps
  • 4799 Aviation Pkwy, Atlanta, GA 30349, USA