Support Partner - Homeless Shelter

A New Leaf is expanding its homeless shelter services!  Our shelters provide everything, including safety, basic needs, and comprehensive services that support vulnerable individuals.  Our dedicated staff offer comfortable and stable living, comprehensive services, and compassionate attention to the challenges each individual may face, A New Leaf helps those experiencing homelessness become self-reliant once again.

Hourly Pay Rate: $20
Location: Phoenix, AZ
Schedule: Tuesday - Saturday; 3:30pm - 12am

*Required to complete our "New Hire Orientation" held on the first work week of employment, Monday-Friday, 8:30am-5pm; subject to change upon completion of orientation requirements which may grant early release of orientation before Friday; orientation not offered evenings or weekends.

QUALIFICATIONS
Education & Experience:

• High school diploma or GED required
• Experience working with homeless or economically disadvantaged population preferred.
• Demonstrate and provide strong communication skills both verbally and in writing.
• Committed to teamwork and can establish and maintain effective working relationships.
• Demonstrate a basic understanding of Trauma Informed Care.
• The skills necessary to engage and work with others from diverse ethnic and cultural groups, coupled with always maintaining professionalism.
• Able to maintain proper professional and personal boundaries, while protecting our Resident’s Rights.

DUTIES AND RESPONSIBLITIES

• Document (verbal/written) and submit significant and routine paperwork such as shift reports, daily activities, special concerns, client entry/exit forms, etc.
• Answer and screen phone calls (multiple lines) and be able to provide resources/screening crisis calls.
• Assist with the introduction of program and facility orientation.
• Brief residents on program rules, chores, housekeeping requirements, fire safety instructions, social distancing, Universal precautions and assuring adherence.
• Participate in resident supervision on a regular basis as required by state law and A New Leaf policy.
• Provide varied verbal and physical crisis interventions as needed.
• Assist with maintaining program appearance; cleanliness and maintenance of agency physical plant, equipment and/or agency vehicles. May report repairs and maintenance needs.
• Prepare and/or assist with meal/snack preparation serving, and cleanup. 
• Responsible for overseeing and coordination of Volunteer Meal Program.
• Able to operate 12-15 passenger vehicles, when necessary. 
• May be required to pick up and transport donations to the Shelter and/or our Donation Center. 

Compliance/Requirements:

• Valid Driver’s License with reliable transportation
• Current Auto Liability Insurance
• Food Handler's Card
• Clean 39 Month Motor Vehicle Record
• Must Be At Least 21 Years of Age
• Must be able to obtain Class One Fingerprint Clearance Card immediately upon hire (if there are any uncertainties whether an applicant may have to go through an appeal process; they are encouraged to complete that process prior to applying as an invalid card will result in termination of employment)