Program Manager - WV Housing Assistance Center

New Leaf’s West Valley Housing Assistance Center located in Surprise will offer emergency housing in 7 apartment-style units to families and individuals experiencing homelessness. This program gives families an opportunity to obtain housing, find work, and save money to be able to secure a more permanent or long-term home. Our shelter operates with the mission of offering a safe haven and essential services to our guests, including nutritious meals prepared with care and dignity.

Annual Salary: $47,840 - $60,320

Schedule: Monday - Friday; 8am - 5pm

Location: Surprise, AZ

Qualifications:

• High School or GED required. 
• Associates degree or bachelor's degree preferred in a related field. 
• One year plus supervisor experience required 
• Experience working with homeless or economically disadvantaged population, preferred. 
• Demonstrated knowledge of community resources. 
• Strong communication skills; including, verbally, in writing, and active listening.  
• Demonstrated ability to multitask and prioritize under pressure.

Responsibilities: 

• Recruit, train, supervise and evaluate staff to meet program needs, fully utilizing the skills of the most qualified people available. Goals must be set which encourage ongoing professional growth and demand that high performance standards of the agency are met.
• Responsible for the overall operations of the program to include maintaining physical plant according to agency, licensing and/or contractual requirements, ensuring appropriate and effective client care/services. Schedules and monitors staff workload.  
• Effectively communicate program progress, activities and needs both verbally and through informal/formal report writing. 
• Build camaraderie through effective problem solving. Ensure information and communications are accurate and present a proper representation of A NEW LEAF. 
• Establish working relationships with the Human Resources, Development, Operations and Accounting Department assuring deadlines are met with accuracy and in a timely manner. 
• Attend meetings including those sponsored by the state, funding sources, and other parties.  Demonstrate appropriate knowledge of federal/state law and agency policy, protecting the interests of individual employees and the agency as a whole by ensuring that laws and policies are followed.  
• Demonstrate the ability to implement and manage organizational changes through a team approach, promote a sense of shared ownership and a positive, collaborative work environment.  
• Demonstrate a clear understanding of the program’s purpose and goals, identifying and allocating resources that support the purpose and goals of the program. 
• Actively participate in agency/program specific professional growth activities. 
• Work with the Philanthropy Department in placement of volunteers and interns. 
• Work with the property management company and support services staff in coordination with your supervisor. 

Compliance/ Requirements:

• Class One Fingerprint Clearance Card 
• Valid Driver’s License with reliable transportation 
• Current Auto Liability Insurance 
• 39 Month Motor Vehicle Record 
• Must Be At Least 21 Years of Age