Support Partner (FT) - Homeless Shelter
Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families…Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area. Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.
A New Leaf’s East Valley Men’s Center is committed to providing compassionate care and support to individuals facing homelessness in our community. We believe in empowering individuals to regain control of their lives and work towards a brighter future. Our comprehensive program offers shelter, meals, and essential services to those in need. As a Support Partner, you will be at the forefront of providing support and care to individuals in times of need. Your efforts will directly impact lives and contribute to the creation of a safer and more nurturing environment.
Perks
- Work-life balance initiatives
- Referral bonuses
- Sick Days & Paid Time Off
- Employee Assistance Program
- Annual Appreciation Event
- Wellness Program and Fitness initiatives
- Mileage/tuition/health/gym reimbursement
- 401k, Medical, Denal & Vision insurance (Leaf covers % of your insurance premium)
- 8 paid holidays + 1 float holiday
- Paid Training & Certification
- Career Growth Opportunities
Hourly Pay: $16 - $19 (depending on years of experience)
Location: Mesa, AZ
Swing Shift: Thursday - Sunday; 12pm - 10pm (four 10s) or 2pm - 10pm (32hrs)
*Required to complete our "New Hire Orientation" held on the first work week of employment, Monday-Friday, 8:30am-5pm; subject to change upon completion of orientation requirements which may grant early release of orientation before Friday; orientation not offered evenings or weekends.
QUALIFICATIONS
Education & Experience:
- High school diploma or GED required.
- 0-1 years of experience working with homeless or economically disadvantaged population
- Demonstrate and provide strong communication skills both verbally and in writing.
- Committed to teamwork and have the ability to establish and maintain effective working relationships.
- Demonstrate a basic understanding of Trauma Informed Care.
- The skills necessary to engage and work with others from diverse ethnic and cultural groups, coupled with always maintaining professionalism.
- Able to maintain proper professional and personal boundaries, while protecting our Resident’s Rights.
Primary Responsibilities:
- Document (verbal/written) and submit significant and routine paperwork such as shift reports, daily activities, special concerns, client entry/exit forms, etc.
- Answer and screen phone calls (multiple lines) and be able to provide resources/screening crisis calls.
- Assist with the introduction of program and facility orientation.
- Brief residents on program rules, chores, housekeeping requirements, fire safety instructions, social distancing, Universal precautions and assuring adherence.
- Participate in resident supervision on a regular basis as required by state law and A New Leaf policy.
- Provide varied verbal and physical crisis interventions as needed.
- Assist with maintaining program appearance; cleanliness and maintenance of agency physical plant, equipment and/or agency vehicles. May report repairs and maintenance needs.
- Prepare and/or assist with meal/snack preparation serving, and cleanup. Responsible for overseeing and coordination of Volunteer Meal Program.
- Able to operate 12-15 passenger vehicles, when necessary. May be required to pick up and transport donations to the Shelter and/or our Donation Center.
Compliance
- Must be at least 21 years of age
- Clean 39-month driving record
- Current auto liability insurance
- Valid driver’s license with reliable transportation
- Must pass pre-employment drug test
- Must be able to obtain Class One Fingerprint Clearance Card upon hire (if there are any uncertainties whether an applicant may have to go through an appeal process; they are encouraged to complete that process prior to applying, as an invalid card will result in termination of employment)
We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer.
BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment.
Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more!
For full time employees, we also provide the following included in the total compensation plan:
- Health/Dental/Vision Coverage
- Accrued Sick and Vacation Time
- Paid Holidays
- Life Insurance & 401(K)
- AD&D / Short Term Disability
- Tuition Reimbursement
Other details
- Pay Type Hourly
- Mesa, AZ, USA