La Mesita Family Shelter - Program Manager

A New Leaf’s La Mesita Family Homeless Shelter has 16 units and is the only shelter in the East Valley that allows parents to bring their children with them, a critically needed resource for families in crisis. Families are allowed to stay together and have the unique comfort of a private apartment in which they can lock the door and know their children will be safe.

When a family arrives at the La Mesita Family Homeless Shelter, they are immediately provided with all the essentials of a home: food in the pantry, toiletries in the bathroom, and fresh linens on the beds. Families can stay up to 120 days in 1 or 2-bedroom apartments.

A New Leaf’s La Mesita Family Homeless Shelter connects families to the resources they need to find long-term stability. We believe that no child, no family should ever face homelessness alone.

Salary: $47,840 - $60,320 doe

Schedule: Monday- Friday 8am-5pm; flexibility for weekends as needed

Location: Mesa, AZ

Education/Experience:

• High School or GED required. 
• Associates degree or bachelor's degree preferred in a related field. 
• One year plus supervisor experience required 
• Experience working with homeless or economically disadvantaged population, preferred. 
• Demonstrated knowledge of community resources. 
• Strong communication skills; including, verbally, in writing, and active listening.  
• Demonstrated ability to multitask and prioritize under pressure.

Responsibilities: 

• Recruit, train, supervise and evaluate staff to meet program needs, fully utilizing the skills of the most qualified people available. Goals must be set which encourage ongoing professional growth and demand that high performance standards of the agency are met.
• Responsible for the overall operations of the program to include maintaining physical plant according to agency, licensing and/or contractual requirements, ensuring appropriate and effective client care/services. Schedules and monitors staff workload.  
• Effectively communicate program progress, activities and needs both verbally and through informal/formal report writing. 
• Build camaraderie through effective problem solving. Ensure information and communications are accurate and present a proper representation of A NEW LEAF. 
• Establish working relationships with the Human Resources, Development, Operations and Accounting Department assuring deadlines are met with accuracy and in a timely manner. 
• Attend meetings including those sponsored by the state, funding sources, and other parties.  Demonstrate appropriate knowledge of federal/state law and agency policy, protecting the interests of individual employees and the agency as a whole by ensuring that laws and policies are followed.  
• Demonstrate the ability to implement and manage organizational changes through a team approach, promote a sense of shared ownership and a positive, collaborative work environment.  
• Demonstrate a clear understanding of the program’s purpose and goals, identifying and allocating resources that support the purpose and goals of the program. 
• Actively participate in agency/program specific professional growth activities. 
• Work with the Philanthropy Department in placement of volunteers and interns. 
• Work with the property management company and support services staff in coordination with your supervisor.  

Compliance/ Requirements:

• Class One Fingerprint Clearance Card required immediately upon hire (uncertainty of being denied/appeal process; please obtain clearance card prior to applying - if clearance card is denied that will result in termination of employment)
• Valid Driver’s License with reliable transportation 
• Current Auto Liability Insurance 
• CLEAN 39 Month Motor Vehicle Record 
• Must Be At Least 21 Years of Age