Credit Analyst - Credit

Landstar is a Fortune 500 company headquartered in Jacksonville

Hours: M-F, 9am-6pm
Location: Onsite

SUMMARY

Works on projects/matters of varied complexity in a support role. Work is supervised, yet there is some autonomy.

ESSENTIAL RESPONSIBILITIES

• General application of concepts and principles
• Handles the investigation, evaluation, and/or resolution of issues
• Respond to all inquiries timely
• Provide feedback to improve processes
• Works with other departments as needed
• Communicate effectively with all necessary parties
• Assists in preparation, coordination, and documentation of relevant processes
• Reviews documents for accuracy and completeness, gathering missing documentation as needed 

• Efficient in Microsoft Office
• Understanding of Landstar’s business within our industry
• Analytical problem solving skills
• Ability to work in a fast paced environment
• Excellent oral and written communication skills
• Superb interpersonal skills fostering a positive work environment
• Adaptable
• Desire to learn and grow
• Professional demeanor
• Good organizational skills 

EDUCATION and/or EXPERIENCE

• Minimum Education: High School Diploma or GED required; Bachelor's degree (B. A.) from four-year college or university, preferred
• Minimum Experience: One to five years of relevant experience 

ESSENTIAL DEPARTMENT SPECIFIC DUTIES and/or SKILLS

• Analyze customer credit information to determine risk and approve credit lines up to $25K
• Analyze various reports from credit agencies and communicate with those agencies regarding discrepancies
• Create and update customer records, in multiple systems, to ensure customer master data integrity
• Maintain complete, accurate, and organized records of account activity. Use all resources available to ensure data is valid
• Manage large amounts of incoming requests and respond timely
• Handle customer complaints, provide appropriate solutions and alternatives within a reasonable timeframe, and follow up to ensure resolution. This includes the ability to diffuse elevated situations
• File documents for audit and potential legal issues
• Assist with prepayment arrangements
• Other duties as assigned