Liability Claim Specialist - Risk Management Claim Services

Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #2317
Monday, December 5, 2022
Landstar System, Inc., a Fortune 500 company, is a worldwide, technology-enabled, asset-light provider of integrated transportation management solutions delivering safe, specialized transportation services to a broad range of customers utilizing a network of agents, third-party capacity providers and employees.

      Location - Onsite or Remote


Investigate and evaluate third party bodily injury and property damage liability claims in the strict government regulated and high exposure trucking industry including litigation, reaching a fair and equitable resolution considering all factual material, applicable laws, rules and regulations 


  • Review initial accident/incident details, parties, damages or injuries involved
  • Verify insured’s compliance with all applicable DOT/FMCSR regulatory requirements
  • Ensure preservation of pertinent driver, tractor and company records & documents
  • Conduct detailed investigative activity on accident facts, injuries and damages
  • Interview involved parties, witnesses and unrepresented claimants
  • Incorporate applicable rule of negligence in liability evaluations based on jurisdiction
  • Respond timely to extensive legal discovery demands, interrogatories and requests for production of documents.
  • Identify internal parties in preparation for depositions
  • Establish reserves based on available claim information, investigation and liability assessment
  • Attend mediations and settlement conferences as required
  • Comply with state specific claims practice rules and regulations
  • Comply with the company's policies, practices, and procedures 


  • Must have an awareness and understanding of the potential risks associated with trucking accidents
  • Possess a general awareness of tort law, rules of negligence, measure of damages and statutory or general claims handling practices
  • Recognition of electronic discovery and preservation of evidence
  • Display sound negotiation, mediation and conflict resolution skills
  • Maintain multi-state licensing, CE credits and stay current with the trucking industry
  • Working knowledge of Windows, Word, Excel and PDF document formats
  • Familiarity with electronic claims processing systems
  • Excellent oral and written communication skills
  • An understanding of auto liability, general liability, physical damage, UM/UIM, No Fault (PIP) insurance coverage and WC liens
  • Ability to travel throughout the U.S. or Canada 


  • Minimum of a two-year college degree with demonstrated continued learning
  • At least three years related high exposure liability claims experience either in the transportation industry or similarly from a commercial trucking insurer perspective
  • CPCU or Certificate in Risk Management a plus
  • Florida adjuster license required.  Must qualify for multi-state licensing
  • Must have a valid driver's license 


  • Obtain and preserve shipping documents, driver logs, history, equipment records, corporate safety procedures and policies, etc.
  • Identify liability issues, need for experts, extent of related injuries and property damages, applicable statutes and formulate a liability assessment setting a strategy for resolution
  • Comply with reporting to ISO, OFAC, MVTIS, FMCSA, CMS, etc.
  • Ensure timely response to litigation filings, subpoenas and legal motions
  • Report high severity cases to Claim Director for possible transfer
  • Monitor litigation activity, respond to formal requests for production and other discovery requests
  • Negotiate final resolution with claimants or their legal representatives, considering ADR forums
  • Review and process justified claim and litigation expenses
  • Identify potential fraud indicators for potential SIU assignment
  • Obtain settlement agreements, approved releases or suit dismissals on claim resolutions

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to


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Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Other details

  • Pay Type Salary
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  • Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America