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Title Clerk

555 S Executive Dr, Brookfield, WI 53005, USA Req #344
Wednesday, October 5, 2022

Landmark Credit Union is an employer that values its people as its greatest asset.  We understand that “Landmark moments” can happen at any time, so we offer an employee experience that fits our ever-changing world, competitive wages and benefits, and opportunities for professional growth and development.  Join us to find out what it’s like to work for an employer that puts people first!

This position reports to the Consumer Loan Vault Supervisor and is responsible for tracking and resolving all issues with vehicle liens, UCC filings and mortgage recordings to ensure Landmark’s lien position is secure for all consumer loans. Requires regular contact with Landmark associates and third-party businesses via telephone and email.

1. High school diploma or equivalent.
2. Must have experience or ability to gain proficiency in all programs and systems used for this job.
3. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently and within deadlines.
4. Must have ability to use independent judgment in various situations while maintaining a high degree of confidentiality.
5. Must have a thorough understanding of company policies and procedures as they relate to this position. Must understand and comply with all job-related State and federal laws and regulations.

1. Makes initial contact with and regularly follows up with appropriate parties on pending filings and filing errors, including but not limited to dealerships, financial institutions, title companies, government agencies, and members.
2. Maintains and updates a lien filing tracking system to allow authorized Landmark associates immediate access to individual consumer loan lien issue(s), detailing the specific problem, steps taken toward resolving it, who was spoken to and when, and current status.
3. Works with appropriate Landmark departments to escalate lien issues where responsible parties are not following through within a reasonable period, including but not limited to Collections, Indirect Lending, Central Loan Processing, and branches.
4. Performs other duties as assigned.

EO/AA Employer; including veterans and individuals with disabilities.

Other details

  • Pay Type Hourly
  • Required Education High School
Location on Google Maps
  • 555 S Executive Dr, Brookfield, WI 53005, USA