Welcome Center Agent (Part-Time)

Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America Req #1836
Friday, September 9, 2022
At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart  furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI is looking for a part-time (20-30 hours/week) Welcome Center Agent at our Corporate office in Green Bay, WI.  Due to the small team size, the ideal candidate will have scheduling flexibility and be able to work additional hours or adjust hours, to cover for full time staff when absences occur.

As a Welcome Center Agent at KI, your major responsibility will be to greet and appropriately transfer all incoming calls.  You will not only provide callers with general KI information, but also provide customers with order information.  In addition, you will respond to website inquiries and engage in various administrative duties. 

A friendly, professional demeanor is a must, as is the ability to accurately inquire and evaluate needs.  The ideal candidate will be proficient with MS Office, have excellent phone skills, and possess at least 1-3 years experience in an administrative or customer service role. 

Benefits package offered.  This position pays $15/hour.  Apply today!

KI is an Equal Opportunity Employer.

Other details

  • Job Family Administration / Order Entry
  • Pay Type Hourly
Location on Google Maps
  • Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America