Information System Design and Development Internship

Holyoke, MA 01040, USA Req #714
Tuesday, August 30, 2022
Internship Title – Market Development Information Systems Design and Documentation
Department – Market Development
Minimum Education level: Senior
Preferred Majors: Business Management, Business Operations, Information Systems or Information Technology

Who we are:
ISO New England is one of the most pivotal energy companies you’ve probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region’s $10+ billion “stock exchange” for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience.

Department description:
Market Development is responsible for improving and maintaining the wholesale electricity market designs. Our work is project-based and involves analyzing a multitude of issues, evaluating and prioritizing alternatives, considering various stakeholders' requirements, and promoting responsible market solutions. Our team consists of professional market analysts, data analysts, and economists who work collaboratively.

What will you be working on:
As an intern for Market Development, you will contribute to business management improvements for project data and information systems. You will evaluate existing systems and recommend improvements to align department's use of system with the business process. You will be able to make hands-on changes to how systems are used to store, track, or report information and provide the department with training on their initiatives.  

How will you make an impact:
In this internship, you will experience the role of a business systems administrator in a real world context where systems and process must adapt to the changing needs of managers (e.g., larger project teams) and changing capabilities of technology (e.g., newly-available collaboration tools). You will learn how to evaluate trade-offs between and ideal and a practical solution and practice with promoting their ideas.

What we look for in a candidate:
  • Business Management, Information Management or Information Technology study field
  • Business information system knowledge; such as relational data systems; content managements systems, or document management systems.
  • Interest in process and information system design
  • Understanding of user experience 

To be eligible for the internship candidate must have completed at least the first year of college and be currently enrolled in a four year or graduate-level academic program. Candidates must have the authority to work in the US on a permanent basis, without requiring sponsorship.

Clarity of purpose is the starting point for all success. The ISO’s mission, vision, and values define our purpose—these values serve as the cultural cornerstones of the organization.
Mission: Through collaboration and innovation, ISO New England plans the transmission system, administers the region’s wholesale markets, and operates the power system to ensure reliable and competitively priced wholesale electricity.
Vision: To harness the power of competition and advanced technologies to reliably plan and operate the grid as the region transitions to clean energy.
Values: Expertise, Respect, Innovation, Dependability and Collaboration

What We Offer
: Located in Holyoke, MA amid the picturesque Pioneer Valley of Western Massachusetts, our interns get the best of both rural and urban living, enjoying day-to-day local community culture and conveniences with drivable access to big city amenities. In addition to our competitive pay, our interns have we access to our onsite fitness center and a cafeteria with free coffee.    

COVID-19 Policy
: Employee safety and well-being is a priority at ISO New England. To safeguard our teams and the important work they do, ISO New England has a mandatory COVID-19 vaccination policy.

Equal Opportunity:
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug Free Environment:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Social Networking Notice: ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

Other details

  • Pay Type Hourly
  • Job Start Date Monday, June 5, 2023
  • Job End Date Friday, August 18, 2023
Location on Google Maps
  • Holyoke, MA 01040, USA